Jaycie Stout
Seguin
Summary
Experienced hospital manager with expertise in overseeing clinical operations and developing compliance-focused policies. Recognized for strong leadership in staff training and improving patient care workflows, aiming to drive operational excellence and enhance client satisfaction.
Overview
7
7
years of professional experience
Work History
Hospital Manager
Pet's Choice Animal Hospital
Seguin
03.2019 - Current
- Managed daily operations of a busy animal hospital.
- Oversaw clinical operations, managing medical records, patient admissions, discharges, billing, and coding to ensure seamless service delivery.
- Developed and implemented patient care protocols to maintain compliance with quality standards and improve patient outcomes.
- Supervised staff to ensure high-quality animal care.
- Trained new staff on hospital protocols and customer service standards.
- Developed and implemented hospital policies and procedures.
- Created policies, procedures, and workflows to maximize the effectiveness of staff utilization.
- Coordinated patient scheduling and client communications to enhance patient flow and satisfaction.
- Liaised with veterinarians to enhance patient care workflows.
- Identified areas for improvement in operational processes and developed strategies to increase efficiency.
- Oversaw inventory management of medical supplies and equipment.
- Evaluated new technologies or services that could improve the delivery of healthcare services.
- Maintained a safe environment for both patients and staff by ensuring proper safety protocols were followed.
- Ensured compliance with all applicable laws, regulations, accreditation standards, and industry best practices.
- Served as a liaison between administration, physicians, nurses, vendors, insurance companies.
- Coordinated recruitment efforts across departments to ensure adequate staffing levels at all times.
- Revised procedures for compounding, mixing, packaging, and labeling medications.
Education
High School Diploma -
Sachse High School
Sachse05-2006
Skills
- Healthcare administration
- Patient care protocols
- Billing compliance
- Operations management
- Inventory management
- Staff development
- Detail-oriented problem solving
- Effective communication
- Client communication and relations
Timeline
Hospital Manager
Pet's Choice Animal Hospital
03.2019 - Current
High School Diploma -
Sachse High School