Jaycob Tuivawa

Midlothian,TX

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

years of professional experience

Work History

Server / Food Packer

Blue Mint Thai & Asian Cuisine

Mansfield, TX

06.2024 - 08.2024

Provided excellent customer service to ensure satisfaction.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Delivered food orders promptly and courteously.
Checked food before serving it to customers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Greeted guests and provided menus.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Ensured that each guest was served courteously, quickly, and efficiently.
Greeted customers, answered questions and recommended specials to increase profits.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Served food and beverages to patrons and immediately remedied issues with orders.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Maintained cleanliness of work area by sweeping and mopping floors.

Server

Hibachio

Midlothian, TX

11.2021 - 06.2024

Followed health safety guidelines when preparing and serving food products.
Stayed informed about daily specials, new menu items, promotions.
Prepared drinks according to standard recipes.
Monitored dining room for cleanliness and proper set-up at all times.
Handled money transactions accurately while following company procedures for handling cash payments.
Provided excellent customer service to ensure satisfaction.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Responded efficiently to guest inquiries and complaints in a professional manner.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Accurately recorded orders on cash register and point-of-sale system.
Took orders from customers accurately and in a timely manner.
Upheld high standards of sanitation in accordance with health department regulations.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Assisted in training new servers.
Cleaned tables and chairs to prepare dining area for next customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Trained new employees on restaurant procedures and plating techniques.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Greeted customers, answered questions and recommended specials to increase profits.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Operated POS terminals to input orders, split bills and calculate totals.
Addressed complaints to kitchen staff and served replacement items.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Provided exceptional service to high volume of daily customers.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Trained new employees to perform duties.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Filled condiments and napkin containers during slack periods.
Stocked service areas with supplies during slow periods.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Education

High School Diploma -

Midlothian High School