Jayda Adams
Las Vegas,NV
Summary
Accomplished Key Holder Supervisor at Francescas, adept in promotional strategies and store operations, enhanced sales through effective visual merchandising and leadership development. Excelled in customer service, ensuring a professional and welcoming environment. Skilled in computer proficiency, demonstrated by increasing office efficiency. Proven track record in training and mentoring, fostering a team capable of achieving set goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Key Holder Supervisor
Francescas
06.2022 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Enhanced store sales by implementing effective visual merchandising strategies and product placement.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Maximized revenue opportunities by analyzing sales data and adjusting product assortments or promotional strategies accordingly.
- Increased overall office efficiency with proficient use of computer software, including Microsoft Excel and Microsoft Word systems.
Front Desk Receptionist
Hustle & Heart LLC
08.2022 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
Education
No Degree - Business Administration
College of Southern Nevada
Las Vegas, NV06.2025
High School Diploma -
Veterans Tribute Career Techincal Academy
Las Vegas, NV06.2023
Skills
- Promotional strategies
- Store operations
- Employee Scheduling
- Training and mentoring
- Customer Service
- Cash Handling Accuracy
- Creativity and Originality
- Leadership Development
- Goal Setting and Achievement
- Computer Proficiency
Certification
- Work Place Readiness Certification
- College and Career Ready Diploma - emphasis in Criminal Justice and Law Enforcement
Timeline
Front Desk Receptionist
Hustle & Heart LLC
08.2022 - 06.2023
Key Holder Supervisor
Francescas
06.2022 - Current
No Degree - Business Administration
College of Southern Nevada
High School Diploma -
Veterans Tribute Career Techincal Academy