Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayda Authier

Colorado Springs,CO

Summary

Adept at enhancing customer satisfaction, I leveraged my multitasking prowess and keen attention to detail at Sonic to streamline operations and elevate service standards. My collaborative spirit and problem-solving skills not only improved team efficiency but also significantly boosted the guest experience, embodying a blend of technical acumen and interpersonal finesse.

Overview

7
7
years of professional experience

Work History

Crew Member

Sonic
03.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Car Detailer

Rays Auto Care
06.2022 - 09.2023
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Provided exceptional customer service and addressed customer inquiries.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Maintained clean, tidy and safe work environment.

Housekeeper

Best Western Hotel
02.2018 - 04.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Education

Doherty High School
Colorado Springs, CO
05.2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Heavy lifting
  • Store opening and closing
  • Crew leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Valid Driver's license
  • Complex Problem-solving

Timeline

Crew Member

Sonic
03.2024 - Current

Car Detailer

Rays Auto Care
06.2022 - 09.2023

Housekeeper

Best Western Hotel
02.2018 - 04.2021

Doherty High School

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Jayda Authier