Jayda Bauza
Parker,CO
Summary
Dedicated and personable trainer with a strong background in customer service experience, leadership, and a solid work ethic. Committed to delivering outstanding customer service, resolving guest concerns, and creating a positive, intentional interaction with guests. Trusted team player known for consistently supporting coworkers, maintaining a smooth workflow, and creating a positive work environment. Devoted to reliability, efficiency, and continuous improvement.
Overview
3
3
years of professional experience
Work History
Restaurant Trainer
Shake Shack
Lone Tree, CO
07.2025 - Current
- Exhibited strong leadership by mentoring new hires, ensuring company standards are upheld, and giving constructive feedback to encourage growth.
- Fostered a confident work environment by motivating team members to learn new skills, make positive impacts, and enhance their performance.
- Demonstrated support and flexibility by assisting those falling behind, stepping onto multiple stations, and maintaining a smooth workflow.
- Trained team members on customer service standards to ensure positive guest experiences. Proactively recognizing errors and intervening to problem solve efficiently.
Restaurant Team Member
Shake Shack
Castle Rock, CO
11.2022 - 07.2025
- Consistently delivered outstanding customer service, a positive attitude, and efficient work during peak hours.
- Excelled in communication through attentive, professional interactions with guests.
- Reliable and effective collaboration with team members to ensure efficient work flow and a positive experience for guests.
- Proactively providing solutions to guest concerns, ensuring high levels of satisfaction and service.
- Exceptional multi-tasking abilities by managing multiple tasks simultaneously without sacrificing quality or attention to detail.
Education
High School Diploma -
Ponderosa High School
ParkerSkills
- Punctual and Responsible
- Customer Service Oriented
- Leadership
- Work Ethic
- Flexibility
- Problem Solving
Timeline
Restaurant Trainer
Shake Shack
07.2025 - Current
Restaurant Team Member
Shake Shack
11.2022 - 07.2025
High School Diploma -
Ponderosa High School