Jayda Fowler
Mechanicsville,VA
Summary
Developed skills in fast-paced retail environment, focusing on customer service and team leadership. Excel in managing transactions, resolving issues, and maintaining high standard of accuracy and efficiency. Seeking to leverage these transferrable skills while transitioning into new field.
Overview
4
4
years of professional experience
Work History
Banquet Server
Goodrich Gourmet Catering
03.2023 - Current
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment
- Provided prompt, friendly service to all guests during banquets or catered events
- Served beverages and appetizers to guests in an efficient manner
- Replenished buffet lines with fresh foods as needed
- Maintained cleanliness of work area throughout shift including tables, chairs and floors
- Provided refills on drinks as requested by customers
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Delivered food and beverages to the bride, groom, and their entourage
- Bartended at events, stocking drinks and ice
- Moved waste from bins to disposal area post-event
- Assisted in efficiently loading equipment onto the van
- Handled sorting and packing rental dishware, linens, napkins for returns
- Conducted thorough end-of-night kitchen sanitation
Head Cashier Supervisor
Lowe's Home Improvement
04.2025 - 10.2025
- Supervised daily cash operations, ensuring compliance with financial policies and procedures.
- Mentored and trained new cashiers on point-of-sale systems and customer service protocols.
- Conducted regular audits of cash registers, identifying discrepancies and implementing corrective actions.
- Developed schedules to optimize cashier coverage during peak hours, enhancing customer experience.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Resolved customer complaints quickly to maintain customer satisfaction.
Food Runner
The Lilly Pad Restaurant
07.2023 - 05.2024
- Assisted servers in setting up tables for guests
- Organized food orders and ensured accuracy of items served to customers
- Greeted and welcomed customers as they arrived at the restaurant
- Checked all dishes before delivering them to ensure quality standards were met
- Provided assistance with clearing plates from tables after meals were completed
- Restocked supplies and prepared Expo area each day
- Worked in close collaboration with team members to ensure customers received high-quality service
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
- Effectively multitasked within fast-paced environment
- Restocked supplies to assist kitchen staff during busy periods
- Escorted guests to tables using memory of seating layout
- Managed phone calls for reservations
- Rendered reliable forecasts of expected wait times
- Ensured smooth entry of patrons into designated areas
- Performed opening and closing duties
- Adapted quickly to unpredictable circumstances
Sales Associate
Plato's Closet
04.2022 - 10.2022
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Prepared merchandise for purchase or rental
- Ticketed, arranged and displayed merchandise to promote sales
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Answered store and merchandise questions and led customers to wanted items
- Cleaned shelves, counters and tables to maintain organized store
- Greeted customers to determine wants or needs
- Collected payments and provided accurate change
- Answered incoming telephone calls to provide store, products and services information
- Tagged merchandise and relocated items onto retail floor
- Handled transactions by selecting customer's items for purchase
- Sorted items into appropriate containers per label
- Supported the process of back stocking items not in season
- Replenished stock to maintain adequate supply of seasonal goods
Education
High School Diploma -
Hanover High School
Hanover, VA06-2019
Skills
- Positive attitude
- Station Setup and Supply Restocking
- Hospitality service expertise
- Time Management
- Kitchen Support
- Order Verification
- Quick Learner
- Heavy Lifting
- Closing duties
- Inventory Control
- Product Sales
- Money Handling
- Problem-solving skills
- Telephone reception
- POS Software
- Active listening
- Creativity
- Customer service
- Strong teamwork
- Multitasking and organization
Timeline
Head Cashier Supervisor
Lowe's Home Improvement
04.2025 - 10.2025
Food Runner
The Lilly Pad Restaurant
07.2023 - 05.2024
Banquet Server
Goodrich Gourmet Catering
03.2023 - Current
Sales Associate
Plato's Closet
04.2022 - 10.2022
High School Diploma -
Hanover High School