Jayda Harris
Eight Mile,AL
Summary
Efficient professional in supply chain management, known for productivity and ability to complete tasks swiftly. Possess specialized skills in order processing, inventory management, and customer service. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and customer satisfaction. Skilled in managing and processing customer orders with efficiency and accuracy. I have experience maintaining detailed records, coordinating with logistics for timely delivery, and ensuring customer satisfaction through effective communication. Possess strong organizational skills and ability to multitask under tight deadlines. Contributed to streamlining order processing procedures and improving workflow and customer feedback.
Overview
10
10
years of professional experience
Work History
Order Processor
Nickey Warehouse
Mobile, AL
07.2022 - Current
- Operated handheld scanners and computer terminals to document updates.
- Coordinated with warehouse personnel regarding shipping schedules for timely delivery.
- Received verbal or written instructions from customers pertaining to their specific needs.
- Created packing slips and invoices for outgoing shipments with job-related software.
- Ensured accurate completion of paperwork associated with each order including customs documents.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Created purchase orders for suppliers based on customer requirements.
- Performed data entry into computer system to track all incoming and outgoing shipments.
Insurance Sales Executive
State Farm
Saraland, AL
12.2020 - 07.2022
- Developed appropriate quotes based on risk information.
- Provided technical support and guidance on insurance policies to customers.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Analyzed local markets and new areas to identify opportunities for growth.
- Reviewed existing policies for accuracy and completeness prior to renewals or changes.
- Maintained accurate records of all sales activities including quotes, proposals, payments received.
- Advised customers on best practices when making decisions related to their insurance plans.
Team Leader
Smoothie King
Saraland, AL
09.2015 - 11.2020
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Managed conflict resolution within the team to maintain a positive work environment.
- Maintained positive working relationship with fellow staff and management.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
Bachelor of Science - Logistics And Supply Chain Management
Spring Hill College
Mobile, ALSkills
- Logistics coordination
- Supply chain optimization
- Customer service
- Data analysis
- Project management
- Team leadership
- Conflict resolution
- Picking orders
- Data entry skills
- SAP implementation
- Analytical skills
- Microsoft teams
- Microsoft Office
- Microsoft Outlook
Accomplishments
- Deans List
- GPA 3.6
- National Honors Society
Timeline
Order Processor
Nickey Warehouse
07.2022 - Current
Insurance Sales Executive
State Farm
12.2020 - 07.2022
Team Leader
Smoothie King
09.2015 - 11.2020
Bachelor of Science - Logistics And Supply Chain Management
Spring Hill College
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