Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Accomplishments
Timeline
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JAYDA HILL

Jackson,USA

Summary

My proficiency in verbal and written English enables me to engage customers comfortably across different platforms such as phone calls or email correspondence. Moreover, my familiarity with diverse cultural backgrounds will ensure sensitivity while dealing with international clients. These experiences have equipped me with adaptability, which can prove instrumental during challenging situations requiring quick thinking and resourcefulness—traits essential for any successful customer service professional. I am a Motivated and detail-oriented professional seeking a customer service position, leveraging strong multitasking skills, employee relations expertise, and a background in biology to provide exceptional service and support to clients. Seasoned MRI Technician Assistant with a firm grasp on patient care, safety protocols, and MRI machine operation. Background in assisting radiologists by preparing patients for procedures, maintaining equipment, and ensuring accurate images. Standout strengths lie in empathetic communication skills, technical aptitude, and adherence to medical ethics. Consistently contributed to improving efficiency and quality of imaging services in previous roles.

Overview

4
4
years of professional experience

Work History

MRI Technician Assistant

American Health Imaging
Sand Springs, GA
06.2024 - 05.2025

Sure! Here's a more polished and professional version of your description that highlights your role as a tech assistant, including your experience with ICD-10 coding:

In my role as a Tech Assistant, I interact with and check in over 70 patients daily, ensuring efficient and compassionate care. I insert and prepare over 20 IVs per day for contrast-enhanced imaging, using a variety of gauges (20, 22, 24, 24.5) and setting them up with the power injector as needed. My responsibilities also include prepping patients and exam rooms, assisting with patient changes, and occasionally documenting directly in the patient chart.

I maintain daily communication with more than 10 physicians to coordinate patient care and imaging needs. I also work closely with MRI technologists to confirm that patients receive the appropriate examinations, and scrub tech schedules to verify that adequate time is allocated for each procedure. Additionally, I ensure that patients receive their imaging discs upon completion of their exams.

I have hands-on experience with ICD-10 coding, supporting accurate documentation, and efficient workflow within the imaging department. My role requires strong multitasking, attention to detail, and continuous collaboration across clinical and technical teams to provide high-quality patient care.

Patient Care Technician

HEAL Mississippi
Jackson, MS
08.2023 - 05.2024

Engaged in a very chaotic environment due to the shortage of staff in Mississippi, however still maintaining tosettle problems and improve conflicts that occur in the workspace. No matter the discrepancy I provided

proficient patient care. Bathing the patients and taking the vitals was my responsibility, but I still managed to

handle tasks that weren’t asked of me and even assisted in helping nearby nurses.

Lead Server

Chick-fil-A
Atlanta, GA
09.2021 - 05.2023

Interacted with over 150 guests every day due to the high volume of customers in the area.

Constantly awarded and promoted due to the ability to survive in fast-paced and high-stress environments.

  • Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
  • Managed staff of 6 servers, delegating tasks and ensuring timely completion.
  • Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
  • Ensured all food orders were accurate and delivered promptly to customers tables.
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Master of Science - Masters in Nursing

Georgia State University
05-2027

Bachelor of Science - Biology Pre-Medicine

Jackson State University

Skills

  • Multitasking Skills
  • IV insertion
  • ICD-10 coding
  • Patient assessment
  • Employee Relations
  • Conflict Resolution
  • Active Listening
  • Speed Typing with Accuracy

Awards And Acknowledgements

  • Proactively memorized over 70 sheets of music and served in the marching band.
  • Memorized over 70 types of species during plant-based internship.
  • Top test taker in Organic Chemistry.
  • Demonstrated prompt support with a professional, friendly, and patient attitude.
  • Proficient in listening, diagnosing, and resolving technical issues, guiding customers through step-by-step solutions.
  • Effectively addressed customer complaints, escalating to management when necessary.
  • CPR certified
  • STOP THE BLEED certified
  • Know some French language

Accomplishments

- Proactively memorized over 70 sheets of music and served in the marching band.

• -Memorized over 70 types of species during plant-based internship.

• -Top test taker in Organic Chemistry.

• -Demonstrated prompt support with a professional, friendly, and patient attitude.

• - Proficient in listening, diagnosing, and resolving technical issues, guiding customers through step-by-

step solutions.

• - Effectively addressed customer complaints, escalating to management when necessary.

• - CPR certified

• -STOP THE BLEED certified

• - Know some French language

• - Top of the class in medical terminology

  • BLS

Timeline

MRI Technician Assistant

American Health Imaging
06.2024 - 05.2025

Patient Care Technician

HEAL Mississippi
08.2023 - 05.2024

Lead Server

Chick-fil-A
09.2021 - 05.2023

Master of Science - Masters in Nursing

Georgia State University

Bachelor of Science - Biology Pre-Medicine

Jackson State University