Jayda Martinez
Bronx,New York
Summary
Developed strong organizational and communication skills in bilingual office environment. Skilled in managing administrative tasks and maintaining efficient office operations, with fluency in English and Spanish. Seeking to transition into new field, leveraging transferrable skills to contribute effectively. Adaptable and positive professional with strong organizational and communication skills. Actively Seeking Remote Work From Home Position At the Moment.
Overview
3
3
years of professional experience
Work History
Bilingual Administrative Assistant
DocGo
12.2023 - 02.2024
- Boosted client satisfaction by providing timely and accurate bilingual support for customer inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Provided comprehensive administrative support during company-wide audits while maintaining strict adherence to internal policies and procedures.
Event Specialist
Bjs Wholefood warehouse
10.2021 - 02.2023
- Interfaced with clients to understand event objectives.
- Cultivated strong relationships with sponsors and partners, fostering long-term support for events.
- Negotiated and worked with venues and vendors to carry out event objectives.
- Assessed overall event success continuously by tracking key performance indicators and utilizing data-driven insights for continuous improvement in planning and executing future events.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Utilized social media to promote events and increase attendance.
- Brainstormed and implemented creative event concepts and themes.
Prime Now Shopper
Amazon
09.2020 - 05.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Worked productively with customers to meet order requirements and service expectations
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Scanned each item's barcode before item's removal from shelf.
- Processed transactions accurately and efficiently using point-of-sale systems, minimizing wait times for customers.
- Achieved consistent punctuality and reliability, contributing to a positive work atmosphere within the team.
Education
High School -
Fannie Lou Freedom High School
Bronx, NY06.2018
Skills
- Fluent bilingualism
- Customer service
- Problem-solving
- Critical thinking
- Computer skills
- Office administration
- Microsoft Excel
- Microsoft outlook
- Writing reports
- Document translation
- Professional communication
- File organization
Timeline
Bilingual Administrative Assistant
DocGo
12.2023 - 02.2024
Event Specialist
Bjs Wholefood warehouse
10.2021 - 02.2023
Prime Now Shopper
Amazon
09.2020 - 05.2021
High School -
Fannie Lou Freedom High School
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