Qualified Bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.
Overview
4
4
years of professional experience
Work History
Bartender
Lost and Found
08.2024 - 04.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Freiheit Country Store
05.2022 - 08.2024
Welcomed guests into the bar and provided a positive experience, explained how the system of the bar area worked in order to accommodate guest needs, crafted drinks for guests liking, spoke to diverse groups of individuals as they came in to visit from a vast variety of places, managed guest experience, assisted coworkers, and thrived in a fast-paced and constantly changing environment
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Waitress
Freiheit Country Store
05.2022 - 01.2023
Welcomed guests as they came into the restaurant, coordinated seating charts amongst coworkers, maintained cleanliness of restaurant, assisted coworkers, managed guest experience at the restaurant, and thrived in a fast-paced and constantly changing environment
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Hostess
Yummi Yummi Mongolian Grill
01.2021 - 04.2021
Welcomed guests as they came into the restaurant, coordinated seating charts amongst coworkers, maintained cleanliness of restaurant, and assisted coworkers in their job tasks.
Education
Bachelor of Science - Psychology
Texas A&M University
College Station, Texas
12.2023
Skills
Ability to adapt to changing environments and handle challenges that are unexpected
Flexible in changing plans based on progressing situations
Active listening skills to understand and accommodate for customer concerns and requirements
Adaptability based off feedback from customers
Excellent communication skills in being able to form relationships with customers and bring them back to the company again
Ability to communicate with a diverse range of audiences as to convey information effectively
Leadership
Demonstrated the ability to lead my coworkers and I towards common goals and a positive hard-working environment
Experience in demonstrating good work ethic and training others to do work effectively and efficiently