Summary
Overview
Work History
Education
Skills
Timeline
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Jayda Masters

New Braunfels,TX

Summary

Qualified Bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.

Overview

4
4
years of professional experience

Work History

Bartender

Lost and Found
08.2024 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Freiheit Country Store
05.2022 - 08.2024
  • Welcomed guests into the bar and provided a positive experience, explained how the system of the bar area worked in order to accommodate guest needs, crafted drinks for guests liking, spoke to diverse groups of individuals as they came in to visit from a vast variety of places, managed guest experience, assisted coworkers, and thrived in a fast-paced and constantly changing environment
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Waitress

Freiheit Country Store
05.2022 - 01.2023
  • Welcomed guests as they came into the restaurant, coordinated seating charts amongst coworkers, maintained cleanliness of restaurant, assisted coworkers, managed guest experience at the restaurant, and thrived in a fast-paced and constantly changing environment
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Hostess

Yummi Yummi Mongolian Grill
01.2021 - 04.2021
  • Welcomed guests as they came into the restaurant, coordinated seating charts amongst coworkers, maintained cleanliness of restaurant, and assisted coworkers in their job tasks.

Education

Bachelor of Science - Psychology

Texas A&M University
College Station, Texas
12.2023

Skills

  • Ability to adapt to changing environments and handle challenges that are unexpected
  • Flexible in changing plans based on progressing situations
  • Active listening skills to understand and accommodate for customer concerns and requirements
  • Adaptability based off feedback from customers
  • Excellent communication skills in being able to form relationships with customers and bring them back to the company again
  • Ability to communicate with a diverse range of audiences as to convey information effectively
  • Leadership
  • Demonstrated the ability to lead my coworkers and I towards common goals and a positive hard-working environment
  • Experience in demonstrating good work ethic and training others to do work effectively and efficiently
  • Highly reliable
  • Strong multitasking
  • Patience and tolerance

Timeline

Bartender

Lost and Found
08.2024 - 04.2025

Bartender

Freiheit Country Store
05.2022 - 08.2024

Waitress

Freiheit Country Store
05.2022 - 01.2023

Hostess

Yummi Yummi Mongolian Grill
01.2021 - 04.2021

Bachelor of Science - Psychology

Texas A&M University