Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Jayda Stambaugh

Dover,PA

Summary

Patient support professional with strong expertise in patient care, communication, and problem-solving. Proven track record in providing empathetic support and ensuring patient satisfaction. Known for effective team collaboration, adaptability, and delivering results in dynamic healthcare environments. Skilled in patient intake, medical records management, and navigating healthcare systems.


Hardworking and passionate job seeker with strong organizational skills eager to position with your company. Ready to help team achieve company goals.

Also, experienced with patient interaction, providing comprehensive support and information to ensure patient satisfaction. Utilizes effective communication and organizational skills to manage patient records and coordinate with healthcare teams. Knowledge of healthcare protocols and patient care standards ensures high-quality service delivery.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Licensed Real Estate Agent

RE/MAX-York, PA
12.2019 - Current
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
  • Compared recently sold area properties to determine competitive market prices.
  • Implemented effective time management strategies to balance multiple transactions concurrently, resulting in increased productivity and client satisfaction.
  • Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
  • Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
  • Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices

Accounts Payable Clerk

Keller Williams Realty-York, PA
01.2018 - 12.2019
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Orthodontic Technician

Dietterich Orthodontics
06.2017 - 01.2018
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
  • Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
  • Set appointments and made follow-up calls.
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.

Client Care Specialist / Veterinary Technician

Shiloh Veterinary Hospital-York, PA
08.2008 - 03.2017
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Administered medications to animals in treatment and documented changes in condition.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.

Education

College degree - Business Management

Harrisburg Area Community College
Harrisburg, PA
05.2013

Diploma - undefined

Dover Area High School

Skills

  • Patient confidentiality
  • Follow-up coordination
  • Medical terminology
  • Data entry proficiency
  • Appointment scheduling
  • Healthcare industry
  • Patient satisfaction
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Verbal and written communication
  • Professionalism
  • Adaptability
  • Scheduling appointments
  • Administrative support
  • Clerical support
  • Tech-Savvy

Accomplishments

  • Won the Executive Five Star Real Estate Agent Award.
  • Completed over 80 successful real estate transactions.
  • Documented and resolved issues.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Certification

  • Real Estate License
  • May 2018 to Present

Languages

English
Native or Bilingual

Timeline

Licensed Real Estate Agent

RE/MAX-York, PA
12.2019 - Current

Accounts Payable Clerk

Keller Williams Realty-York, PA
01.2018 - 12.2019

Orthodontic Technician

Dietterich Orthodontics
06.2017 - 01.2018

Client Care Specialist / Veterinary Technician

Shiloh Veterinary Hospital-York, PA
08.2008 - 03.2017

Diploma - undefined

Dover Area High School

College degree - Business Management

Harrisburg Area Community College

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Jayda Stambaugh