Jayda Neese
Surprise,AZ
Summary
Driven professional with a proven track record in customer satisfaction and reliability, honed across roles at Walmart and Primp & Proper Dog Grooming. Excelled in maintaining high cleanliness standards and managing transactions, leading to noticeable improvements in customer service ratings. Skilled in multitasking and fostering positive customer interactions, demonstrating both patience and effective problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Walmart
06.2024 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier Assistant
Sonics Drive In
11.2023 - 02.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Worked with other associates to support cashiers and management needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Retrieved items for customers and verified prices.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
Receptionist/Professional Dog Bather
Primp & Proper Dog Grooming
02.2019 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Ensured accurate record-keeping for all dogs under care, including any medical or behavioral issues that may impact service delivery.
- Collaborated with groomers to ensure seamless handoff of dogs after bathing, leading to improved appointment scheduling.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
High School Diploma -
Shadow Ridge High School
Surprise05.2024
Skills
Customer Service
Customer Satisfaction
Reliability and punctuality
Patience and composure
Guest Services
Merchandise Restocking
Reliable and Responsible
Honest and Dependable
Timeline
Customer Service Cashier
Walmart
06.2024 - 08.2024
Cashier Assistant
Sonics Drive In
11.2023 - 02.2024
Receptionist/Professional Dog Bather
Primp & Proper Dog Grooming
02.2019 - 09.2022
High School Diploma -
Shadow Ridge High School