Jayda N Youngblood
Server/Bartender
16615 Palm Royal Dr Tampa,Fl
Summary
Dynamic leader with a proven track record at Red Lobster, enhancing guest satisfaction and implementing cost-saving strategies. Expert in hospitality and team management, I excel in optimizing staff productivity and financial accuracy. Skilled in wine and liquor history, I consistently deliver exceptional service, contributing to significant improvements in customer experience and operational efficiency.
Adept at maintaining food safety, delivering orders quickly and meeting all guest needs in fast-paced fine dining establishments. Experienced in restaurant and special event services for weddings, reunions and other parties.
Overview
6
6
years of professional experience
2
2
Certifications
1
1
Language
Work History
Certified Restaurant Supervisor
Red Lobster
Tampa, FL
11.2024 - Current
- Implemented cost-saving measures in purchasing, minimizing waste while maintaining quality food offerings.
- Conducted regular audits of financial transactions to maintain accurate records and prevent discrepancies in cash handling practices.
- Enhanced guest satisfaction by consistently delivering exceptional service and effectively addressing customer concerns.
- Optimized staff productivity by effectively delegating tasks based on individual strengths and skillsets.
Server/Bartender
Red Lobster
11.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Tampa Palms Golf & Country Club
01.2023 - 12.2024
- Coordinated with event planners on special occasions to ensure seamless service for large groups and parties.
- Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
Hostess
Red Lobster
11.2018 - 11.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations, answered customer questions, and informed of accurate wait times.
Education
Associate of Science - Exercise Science
Hillsborough Community College
Tampa, FL 06.2027 - Current
Skills
Effective leadership
Hospitality
Wine/Liquor history
Team management
Management
Certification
ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Associate of Science - Exercise Science
Hillsborough Community College
06.2027 - Current
Certified Restaurant Supervisor
Red Lobster
11.2024 - Current
ServSafe Food Protection Manager Certification - National Restaurant Association.
01-2024
Food Safety Manager Certification (FSMC) - American National Standards Institute.
01-2024
Server
Tampa Palms Golf & Country Club
01.2023 - 12.2024
Server/Bartender
Red Lobster
11.2020 - Current
Hostess
Red Lobster
11.2018 - 11.2020
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