Jayda Pokipala
Mesa,AZ
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Server/busser/host
Walk on’s Bistreaux
10.2024 - Current
- As a Server, I am front of house staff in the restaurant that gives unbeatable customer service when customers get seated
- My responsibilities are taking food orders, delivering those orders to the kitchen, serving customers their meals, and delivering checks when guests are finished
- As a Busser, my responsibilities are cleaning tables smoothly and quickly after customers leave for the next customers to come in
- As a Host, my responsibilities are greeting guests as they walk in, seating them to their tables, doing takeout orders, doordash, uber, etc., answering calls, making reservations for customers
Crew Member
Trader Joes
Beaverton
08.2023 - 10.2024
- Company Overview: Beaverton
- As a Crew Member, I bring a Positive yet unbeatable experiences for customers to have a fun, friendly, and informative shopping experience
- To promote products to grow customers' interest
- My responsibilities are off loading pallets of the truck in the early morning, Stocking shelves, running registers, and creating beautiful displays
- Beaverton
Guest Advocate
Target
Kailua
01.2022 - 02.2023
- Company Overview: Kailua
- As a guest advocate, it was essential for me to deliver an unbeatable guest experience by welcoming interactions and product knowledge, I mainly worked in customer service!
- My responsibilities were helping guests with returns and exchanges, in-store order pickups, and answering guest and team members' phone calls
- With that, I needed to identify problems and offer solutions for guest satisfaction
- Engaging with guests while completing transactions and suggesting possible complementary products and services
- Having the ability to learn and adapt to new challenges daily while having to think quickly on the spot for guest questions and concerns
- Kailua
Sales Associate
Pacsun
Kaneohe
09.2021 - 01.2022
- Company Overview: Kaneohe
- My Responsibilities as a sales associate were ringing up transactions, answering questions about products, services, and store merchandise, and ensuring customer satisfaction
- Making sure clothes were well organized and presentable for guests
- Greeting customers and ensuring they were satisfied with the items and our workers
- Kaneohe
Sandwich Maker
Subway
Kaneohe
05.2021 - 07.2021
- Company Overview: Kaneohe
- As a Sandwich Maker, my job was greeting and serving guests, preparing products, maintaining food safety and sanitation standards, and handling or processing light paperwork
- Kaneohe
Education
High School Diploma -
Acellus Academy
Kansas City, MO05-2022
Skills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Adaptability
- Attention to detail
- Effective communication
- Verbal communication
- Friendly, positive attitude
- Decision-making
- Good Telephone Etiquette
- Organizational skills
Timeline
Server/busser/host
Walk on’s Bistreaux
10.2024 - Current
Crew Member
Trader Joes
08.2023 - 10.2024
Guest Advocate
Target
01.2022 - 02.2023
Sales Associate
Pacsun
09.2021 - 01.2022
Sandwich Maker
Subway
05.2021 - 07.2021
High School Diploma -
Acellus Academy
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