Jayda Whyley
Randallstown,MD
Summary
Compassionate healthcare professional with experience as a Patient Care Technician and customer service expertise. Certified Nursing Assistant with Basic Life Support certification, skilled in patient-centered care and effective communication in diverse settings. Currently pursuing admission to an LPN program to enhance clinical skills and advance toward a Registered Nurse career.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Nursing Technician
Northwest Hospital Center
Randallstown, MD
09.2025 - Current
- Supported nurses in delivering patient care and facilitating daily activities to enhance patient comfort.
- Monitored vital signs and reported changes to medical staff.
- Maintained cleanliness and organization of patient rooms and equipment.
- Documented patient information accurately in electronic health records.
- Promptly responded to call lights to ensure timely assistance for patients and family members.
Server
Olive Garden
Columbia, MD
05.2024 - 05.2025
- Provided exceptional customer service in a fast-paced restaurant environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted guests with menu selections and dietary restrictions.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining areas and workstations.
- Trained new team members on service standards and procedures.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Long Reach Highschool
Columbia, MDSkills
- Vital signs assessment
- Patient advocacy
- Documentation
- Communication
- Team collaboration
- Peer mentoring
- Time Management
- Organization
- Self-management
- Critical Thinking
- Compassionate care
- Attentive
Certification
- CNA
- BLS
Timeline
Nursing Technician
Northwest Hospital Center
09.2025 - Current
Server
Olive Garden
05.2024 - 05.2025
Long Reach Highschool