Driven professional with a proven track record at Goodwill, excelling in customer retention and quality control. Leveraged product knowledge and customer service skills to enhance shopping experiences, achieving competitive pricing and inventory accuracy. Demonstrated expertise in visual assessment and complaint resolution, fostering positive customer relationships and workplace safety. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.