Jaydah Robinett
Milpitas,CA
Summary
Self-motivated and dependable professional with a proven track record of achieving high performance with minimal supervision. Demonstrates versatility and a strong skill set to drive organizational advancements. Consistently meets and exceeds goals through effective problem-solving and initiative.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Aramark
San Jose
08.2023 - Current
- Managed appointment scheduling for executives and department staff.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Supported event planning by organizing logistics and materials needed.
- Processed invoices and tracked expenses according to company procedures.
- Collaborated with team members to improve office workflow and communication.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
- Directed customer inquiries to appropriate department personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Drove customer feedback to deliver information to management for corrective action.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Front Desk Receptionist
Hilton Garden Inn Hotel
San Jose
01.2023 - 11.2023
- Greeted guests warmly and assisted with check-in and check-out processes.
- Managed phone calls and directed inquiries to appropriate departments efficiently.
- Maintained organized front desk area, ensuring cleanliness and professionalism.
- Scheduled reservations and coordinated special requests for guests seamlessly.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
- Handled guest complaints with empathy, resolving issues promptly and effectively.
- Provided information about hotel services, local attractions, and dining options confidently.
- Assisted in training new front desk staff on procedures and customer service standards.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Explained policies and procedures to visitors.
- Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Education
High School Diploma -
Pegaus High School
San Jose02-2018
Some College (No Degree) - Medical Administrative Assistant
Carrington College
Skills
- Appointment scheduling
- Invoice processing
- Data entry
- Event planning
- Office management
- Customer service
- Communication skills
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Professionalism
- Adaptability
- Emotional intelligence
- Microsoft Excel
- Spreadsheet development
- Report writing
- Supervising staff
- Relationship building
- Proofreading
- Social media and promotions
- Typing 55 wpm
- Highly organized
Timeline
Administrative Assistant
Aramark
08.2023 - Current
Front Desk Receptionist
Hilton Garden Inn Hotel
01.2023 - 11.2023
High School Diploma -
Pegaus High School
Some College (No Degree) - Medical Administrative Assistant
Carrington College