JAYDAIEN COLE
Glendale,AZ
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Operations Manager
RUD3BWOYS SMOKE SHOP
08.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Business Analyst Manager
ATRIUM BANCARD SOULUTIONS
03.2020 - 01.2021
- Conducted in-depth competitor analyses to uncover potential threats and opportunities within the market landscape.
- Championed a customer-centric approach, collaborating closely with stakeholders to understand their needs and deliver tailored solutions.
- Provided expert consultation on strategic planning efforts, contributing valuable industry knowledge and analytical expertise.
- Evaluated the effectiveness of current systems, recommending upgrades or replacements as necessary to support evolving business needs.
Assembly Line Worker
BELL CARTER PACKAGING
01.2020 - 03.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
- Followed outlined specifications to implement assembly plans.
Telecommunications Sales Representative
Calibrus Call Center Services LLC
03.2019 - 12.2019
- Optimized sales process by regularly reviewing performance metrics and implementing improvements where necessary.
- Expanded customer base through effective networking and relationship building with potential clients.
- Provided valuable feedback to the product development team based on customer insights, helping improve future offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
- Secured high-value contracts through skillful negotiation tactics, ensuring profitability for both the company and clients.
Dining Room Manager
TEDS HOT DOGS
03.2018 - 12.2018
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
- Ensured a clean and safe dining environment by enforcing strict adherence to health and safety regulations.
- Developed strong relationships with guests, resulting in a high rate of repeat clientele.
Education
MGRM PINNICAL HIGH SCHOOL
Tempe, AZSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Staff training
- Staff management
- Inventory management
- Management
- Employee motivation
- Performance monitoring
- Inventory control
- Onboarding and orientation
- Data management
- Warehouse operations
Languages
English
Full Professional
Timeline
Operations Manager
RUD3BWOYS SMOKE SHOP
08.2023 - Current
Business Analyst Manager
ATRIUM BANCARD SOULUTIONS
03.2020 - 01.2021
Assembly Line Worker
BELL CARTER PACKAGING
01.2020 - 03.2020
Telecommunications Sales Representative
Calibrus Call Center Services LLC
03.2019 - 12.2019
Dining Room Manager
TEDS HOT DOGS
03.2018 - 12.2018
MGRM PINNICAL HIGH SCHOOL
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