Jayde Geddes
Pooler,GA
Summary
Resourceful Front of House Employee known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and time management. Excel at using communication, adaptability, and teamwork to enhance guest experience and streamline operations. Committed to maintaining welcoming and organized front-of-house environments.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chic-Fil-A
Pooler, GA
01.2024 - Current
- Greeted customers and provided friendly customer service.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties, such as cleaning up and organizing supplies.
- Assisted with training new front of house employees on procedures and policies.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Motivated staff through positive reinforcement techniques.
Babysitter
Family Members
Winnsboro, SC
05.2023 - 08.2023
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Assisting with meals, snacks, and bedtime routines for the children.
- Providing a safe environment for children to explore their curiosity and creativity.
- Tailoring activities based on the individual needs of each child under care.
- Transporting children to school, sports activities, or other engagements when necessary.
- Establishing trust through consistent communication with both parents and kids.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Using problem-solving skills to anticipate potential issues before they arise.
- Developing creative ways to encourage learning through everyday experiences.
Education
Associate of Science - Business Management
Savannah Technical College
Savannah, GA05-2025
Skills
- Phone Etiquette
- Strong Work Ethic
- Professional Appearance
- Money Handling
- Staff Coordination
- Complaint Handling
- Training and mentoring
- Team Collaboration
Affiliations
- During my down time i enjoy crocheting painting and embroidery and i occasionally get commissioned to make custom things for other people.
References
References available upon request.
Timeline
Front of House Employee
Chic-Fil-A
01.2024 - Current
Babysitter
Family Members
05.2023 - 08.2023
Associate of Science - Business Management
Savannah Technical College