Jayde Hall
West Palm Beach,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
BallenIsles Country Club
Palm Beach Gardens, FL
07.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Host
Sicilian Oven
Wellington, FL
12.2022 - 07.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
FOH Team Member
Tijuana Flats
West Palm Beach, FL
02.2020 - 01.2023
- Greeted customers and answered questions related to products and services.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Organized menus for each table according to established standards.
- Verified that all orders were correct before serving them to customers.
- Ensured compliance with health and safety regulations at all times.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
Cashier
Panera Bread
West Palm Beach, FL
12.2019 - 02.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Arts - Computer Science
Palm Beach State College
Lake Worth, FL07-2025
High School Diploma -
Palm Beach Central High School
Wellington, FL05-2023
Skills
- Supply Restocking
- Safe Food Handling
- Table Bussing
- Table Setting
- Order Management
- Food Delivery
Certification
- Substitute Teacher Certification 10/02/24
References
References available upon request.
Timeline
Server
BallenIsles Country Club
07.2023 - Current
Host
Sicilian Oven
12.2022 - 07.2023
FOH Team Member
Tijuana Flats
02.2020 - 01.2023
Cashier
Panera Bread
12.2019 - 02.2020
Associate of Arts - Computer Science
Palm Beach State College
High School Diploma -
Palm Beach Central High School
Similar Profiles
Michael BrooksMichael Brooks
Assistant Golf Professional, PGA at Ballenisles Country ClubAssistant Golf Professional, PGA at Ballenisles Country Club
Jordan PatonJordan Paton
Server at BallenIsles Country ClubServer at BallenIsles Country Club
JESSE COLEMANJESSE COLEMAN
Server at BallenIsles Country ClubServer at BallenIsles Country Club