JAYDE KOTOWICZ
Staten Island,United States
Summary
With a proven track record at Ronnie’s Sandwich Shop, I excel in guest relations management and order accuracy, enhancing dining experiences through meticulous attention to detail and a warm, engaging demeanor. My expertise in safe food handling and a commitment to exceptional service are evidenced by a consistent record of satisfied customers.
Overview
4
4
years of professional experience
Work History
Waitress
Ronnie’s sandwich shop
Staten Island, New York
10.2024 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
Social Media Intern
Eden II Programs
Staten Island, NY
09.2024 - Current
- Participated in brainstorming sessions for new content ideas.
- Created reports summarizing performance metrics such as impressions, clicks, likes, shares.
- Scheduled postings for optimal reach according to best practices guidelines.
- Generated ideas for original content that resonates with target audience.
- Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
- Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
Babysitter
Various
Staten Island, New York
07.2021 - Current
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Maintaining a positive attitude while being patient and understanding with the children.
Education
Interior Design
Fashion Institute of Technology
New York, NY12-2025
High School Diploma -
St. Joseph By The Sea H. S
Staten Island06-2023
Skills
- Menu Recommendations
- Order Accuracy
- Guest Relations Management
- Safe Food Handling
- Customer Service
- Dining area maintenance
- Hospitality and accommodation
- Menu presentation
- Beverage Preparation
- Serving expertise
- Greeting guests
- Food Running
- Dining customer service
Timeline
Waitress
Ronnie’s sandwich shop
10.2024 - Current
Social Media Intern
Eden II Programs
09.2024 - Current
Babysitter
Various
07.2021 - Current
Interior Design
Fashion Institute of Technology
High School Diploma -
St. Joseph By The Sea H. S
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