Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jayde Pitre

Sacramento,CA
Jayde Pitre

Summary

-Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Accomplished Flight Attendant offering over 1 year in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

- Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

9
years of professional experience

Work History

SkyWest Airlines
San Francisco, CA

Flight Attendant
04.2021 - Current

Job overview

  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensure safety and comfort of customers onboard aircraft.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Relayed updates and information to passengers after confirming key details with pilot, gate agents, and other flight attendants.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Controlled entertainment for passengers through onboard video and audio systems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Gray Segments
Los Angeles, CA

Executive Assistant
11.2013 - 04.2021

Job overview

• Input, monitor, process data.
• Handled general office administration including answering calls, making calls, distribution of letters, fax and email.
• Executive Assistant to the CEO of 3 companies.
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates
• Act as a consultant to new hires and help them onboard
• Source and recruit candidates by using databases- social media etc.
• Provide shortlists of qualified candidates to CEO
• Maintained rapport with all clients and staff.
• Advised the client whenever they require help of new products, services that may suit their need.
• Effectively communicated to clients, peers, and management any issues that affected the quality or reliability of the work place.
• Managed an effective task chart and completed tasks in a timely manner.
• Provided assistance to Founder and CEO of Gray Segments Company.

  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized and coordinated conferences and monthly meetings.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.

Education

California State University - Sacramento
Sacramento, CA

No Degree from Communication Studies

Natomas Pacific Pathways Prep
Sacramento, CA

High School Diploma
05.2013

Skills

  • Passenger Behavior Monitoring
  • Public Interaction/Greet Guests
  • Pre-Flight Briefings/Aircraft Safety Checks
  • Emergency Care/Adult AED and CPR
  • Emergency Situations Management
  • Customer Needs Assessments/Client Support
  • Judgment and Decision-Making
  • Proper Phone Etiquette
  • Event Calendar Management
  • Microsoft Office
  • Video Conferencing Software
  • Executive Schedule Management

Timeline

Flight Attendant

SkyWest Airlines
04.2021 - Current

Executive Assistant

Gray Segments
11.2013 - 04.2021

California State University - Sacramento

No Degree from Communication Studies

Natomas Pacific Pathways Prep

High School Diploma
Jayde Pitre