ANDREA RODRIGUEZ
Murfreesboro,TN
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary for role. Ready to use and develop communication and customer service skills.
Languages
.English, fluent
.Spanish, Native
Overview
4
4
years of professional experience
Work History
Team Lead
Sims recycle
12.2023 - Current
- Optimized workflow schedules to drive operational efficiency. Led training initiatives for new employees on safety protocols and operational procedures to uphold compliance standards. Facilitated conflict resolution among team members to foster a collaborative work environment. Delegated daily responsibilities to team members to improve overall productivity. Directed the processing of incoming shipments through advanced inventory management software. Supervised the inspection of outgoing packages to ensure accuracy and adherence to shipping regulations. Maintained comprehensive shipping records and documentation to support effective inventory management. Oversaw the packing and labeling of products for outbound shipments. Streamlined stock organization in designated areas utilizing warehouse management systems.
- Provided excellent customer service, addressing inquiries and resolving technical issues efficiently.
- Collaborated with other departments for seamless coordination of customer service efforts.
Shipping, Receiving, and Handling Team Leader
Quanta Computer
08.2022 - 11.2023
- Ensured accurate order preparation and packing by meticulously reviewing pick sheets and scanning items, which streamlined order fulfillment and reduced shipping errors.
- Coordinated the movement of inventory between receiving, storage, and shipping areas, facilitating smooth operations and minimizing delays in the supply chain.
- Implemented cost-effective shipping and receiving methods, selecting optimal carriers and routes to enhance operational cost-efficiency and service delivery.
- Investigated and resolved inventory discrepancies to maintain accurate records and ensure data integrity, supporting effective inventory management.
- Updated the tracking system to improve operational efficiency and visibility, leading to more reliable shipment tracking and management.
- Communicated effectively with carrier representatives to ensure adherence to specific procedures and make necessary special delivery arrangements, resulting in improved delivery accuracy.
- Operated various equipment including forklifts and hand trucks for loading, unloading, and transporting goods, which contributed to efficient material handling and reduced processing times.
Construction Supervisor
Union Active
01.2022 - 08.2022
- Oversaw a diverse crew to ensure that all project milestones were achieved with the highest quality standards, leading to enhanced project completion efficiency and client satisfaction.
- Monitored contractor personnel to ensure adherence to quality standards, which resulted in the consistent delivery of superior work and minimized rework.
- Maintained strict safety protocols, effectively managing the cost-effective and safe handling of equipment and materials, thus reducing the potential for accidents and project delays.
- Conducted safety training sessions and daily meetings, which successfully updated teams on best practices and significantly reduced workplace hazards.
- Performed daily inspections of construction activities to evaluate project progress and compliance with contracts, ensuring that all safety and quality standards were met.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Skills
- Inventory Management
- Customer service leadership
- Team Leadership
- Operational Efficiency
- Safety Protocols
- Equipment Handling
- Team Coordination
- Quality assurance
- Problem solving
- Performance monitoring
- Data integrity
- Quality control
- Discrepancy Resolution
- Data Integrity
- Process Improvement
- Documentation Compliance
- Effective Communication
- Forklift Operation
- Teamwork and collaboration
- Multitasking
- Computer skills
- Organizational skills
Certification
- Forklift Certificate
Timeline
Team Lead
Sims recycle
12.2023 - Current
Shipping, Receiving, and Handling Team Leader
Quanta Computer
08.2022 - 11.2023
Construction Supervisor
Union Active
01.2022 - 08.2022