Summary
Overview
Work History
Education
Skills
Timeline
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Jayden Anderson

Paducah,KY

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled with customer service, computer systems, completing cash transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Server

Casa Mexicana
12.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Bluegrass Restaurant
04.2021 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Sales Associate

TJ Maxx
08.2019 - 05.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered phones for customer questions, concerns, and complaints.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Associate of Arts - Business

West Kentucky Community And Technical College
Paducah, KY
12.2023

High School Diploma -

Ballard Memorial High School
Barlow, KY
05.2019

Skills

  • Greeting and Seating Guests
  • Conflict and Complaint Resolution
  • Cool Under Pressure
  • Corrective Actions
  • Verbal Communication
  • Cash Handling Accuracy
  • Sales Expertise
  • Complex Problem-Solving

Timeline

Server

Casa Mexicana
12.2022 - Current

Server

Bluegrass Restaurant
04.2021 - 12.2022

Sales Associate

TJ Maxx
08.2019 - 05.2021

Associate of Arts - Business

West Kentucky Community And Technical College

High School Diploma -

Ballard Memorial High School

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Jayden Anderson