Jayden Bassi
Fort Gibson,OK
Summary
Accomplished Night Assistant at QuikTrip and Lead Delivery Driver at Domino's Pizza, known for enhancing customer satisfaction and safety. Expert in customer service and inventory management, with a knack for quick learning and effective communication. Excelled in team leadership, ensuring operational excellence and efficiency.
Overview
4
4
years of professional experience
Work History
Night Assistant
QuikTrip
12.2022 - 11.2024
- Boosted guest satisfaction with attentive customer service and prompt resolution of issues during nighttime hours.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Lead Delivery Driver
Domino's Pizza
01.2021 - 03.2022
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Promoted a culture of safety within the team by enforcing strict adherence to company policies and industry regulations during all deliveries.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Managed customer inquiries and complaints in polite and professional manner.
Education
High School Diploma -
Fort Gibson High School
Fort Gibson, OK05-2020
Skills
- Strong multitasking
- Quick learner
- Team player mentality
- Customer service expertise
- Cash handling proficiency
- Time management expertise
- Inventory monitoring
- Vendor relations
- Team performance monitoring
- Shelf restocking
- Willingness to learn
- Excellent communication
Timeline
Night Assistant
QuikTrip
12.2022 - 11.2024
Lead Delivery Driver
Domino's Pizza
01.2021 - 03.2022
High School Diploma -
Fort Gibson High School
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