Jayden Brown
Spring Valley,California
Summary
Through years of experience within a work environment I have learned how to properly address and speak to customers via in person and on the phone. This has transferred over to patient interaction I have working at the physical therapy clinic I currently intern at. This, along with my interest in radiology as well as healthcare is why I would love to have an opportunity to work with the company as well as be a good fit.
Overview
4
4
years of professional experience
Work History
Physical Therapy Intern
Physical Therapy San Diego Sports Medicine
San Diego
02.2024 - Current
- Assisted physical therapists in providing treatments to patients with a variety of diagnoses including orthopedic and neurological conditions.
- Observed physical therapy assessments and treatments for various medical conditions.
- Developed and maintained scheduling procedures to ensure organized structure.
- Provided customer service for patients in order to provide an ideal clinical experience.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Worked collaboratively with other team members to meet departmental goals.
Ecommerce Manager
Vons
San Diego
07.2020 - 11.2023
- Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
- Maintained accurate records of orders placed online.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
Education
Some College (No Degree) - Radiology
San Diego Mesa College
San Diego, CASkills
- Administrative Support
- Patient education and counseling
- Interdisciplinary Collaboration
- Patient Relations
- Team Collaboration
- Effective Communication
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Physical Therapy Intern
Physical Therapy San Diego Sports Medicine
02.2024 - Current
Ecommerce Manager
Vons
07.2020 - 11.2023
Some College (No Degree) - Radiology
San Diego Mesa College
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