Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayden Cauthen

Rosedale,N.Y.

Summary

Dynamic professional with a proven track record in enhancing customer experiences at GameStation Inc and ensuring safety and engaging learning at SYEP. Excelled in task prioritization and verbal communication, significantly improving service efficiency and team collaboration. Expert in technology, fostering innovative solutions and enriching environments for diverse groups.

Overview

4
4
years of professional experience

Work History

Camp Counselor

SYEP
07.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.

Arcade Attendant

GameStation Inc
07.2022 - 06.2023
  • Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.

Camp Counselor

SYEP
07.2021 - 08.2022
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Led groups of children safely through variety of camp activities.
  • Implemented rules and regulations to enforce discipline and compliance.

Customer Service Representative

Walmart
08.2024 - 01.2025
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Customer Service Representative

Sam’s Club
01.2024 - 06.2024
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Met customer call guidelines for service levels, handle time and productivity.

Internship

Galore Urban Tech
01.2024 - Current
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Prepared project presentations and reports to assist senior staff.

Education

Bachelor of Science - Computer Science And Programming

SUNY College At Plattsburgh
Plattsburgh, NY
06.2027

Bachelor of Science - Computer Science

New York City College of Technology
Brooklyn, NY
06-2027

High School Diploma -

Preparatory Academy For Writers
Springfield Blvd, Springfield Gardens, NY
06.2023

Skills

  • Task Prioritization
  • Ease with Computers and Technology
  • Supply Inventory Control
  • Cleaning and Sanitizing
  • Verbal and Written Communication

Timeline

Customer Service Representative

Walmart
08.2024 - 01.2025

Customer Service Representative

Sam’s Club
01.2024 - 06.2024

Internship

Galore Urban Tech
01.2024 - Current

Camp Counselor

SYEP
07.2023 - 08.2023

Arcade Attendant

GameStation Inc
07.2022 - 06.2023

Camp Counselor

SYEP
07.2021 - 08.2022

Bachelor of Science - Computer Science And Programming

SUNY College At Plattsburgh

Bachelor of Science - Computer Science

New York City College of Technology

High School Diploma -

Preparatory Academy For Writers

Similar Profiles

CREATE PROFILE