Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jayden Chanthayod

Rockford,IL

Summary

Developed skills in fast-paced warehouse environment, focusing on organization and time management. Adept at streamlining processes and ensuring operational efficiency. Seeking to transition into new field by leveraging transferable skills in logistics and teamwork.

Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.

Developed strong customer service and sales skills in retail environment. Demonstrated ability to manage inventory and merchandise displays. Seeking to transition into new field by leveraging these transferable skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Hayes Beer Distributing
08.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.

Restaurant Waiter

Pho 27
01.2023 - 08.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Gift Shop Associate

Anderson Japanese Garden
03.2022 - 11.2022
  • Increased customer satisfaction by providing personalized assistance and product recommendations.
  • Processed transactions efficiently, ensuring accurate payment handling and minimal wait times for customers.
  • Welcomed visitors warmly upon entering the gift shop, fostering a positive shopping experience from the outset.
  • Maintained an organized and visually appealing store environment, resulting in increased foot traffic and sales.
  • Assisted in inventory management, ensuring accurate stocking levels and timely reordering of products.
  • Aided in store merchandising efforts by arranging items strategically according to seasonality or promotional events.

Education

High School Diploma -

Jefferson High School
Rockford, IL
06-2023

Skills

  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Patience and empathy
  • Store cleanliness maintenance

Certification

  • Certified Forklift Operator, Hayes Beer Distribution - December 2024 to current

Languages

Laotian
Native or Bilingual

Timeline

Warehouse Worker

Hayes Beer Distributing
08.2024 - Current

Restaurant Waiter

Pho 27
01.2023 - 08.2023

Gift Shop Associate

Anderson Japanese Garden
03.2022 - 11.2022

High School Diploma -

Jefferson High School

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