Jayden Cook
Tuscaloosa,AL
Summary
Accomplished healthcare professional with extensive experience at DCH Regional Medical Center, demonstrating exceptional skills in HIPAA compliance and patient care coordination. Known for a detail-oriented approach and strong organizational abilities, significantly enhancing patient satisfaction and operational efficiency. Expert in electronic recordkeeping and adept at fostering collaboration among healthcare teams.
Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over Number years of related experience.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Unit Secretary
DCH Regional Medical Center
06.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Managed incoming calls and directed to appropriate department.
- Enhanced office productivity by handling high volume of callers per day.
- Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Maintained patient confidentiality in line with HIPAA regulations.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Boosted staff morale through clear communication, professionalism, and collaboration in daily activities across various roles within hospital settings.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Patient Sitter
DCH Regional Medical Center
08.2023 - Current
- Displayed adaptability in working with diverse populations of patients, including those with varying ages, cultural backgrounds, and medical conditions.
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Improved communication between nursing staff and patients by regularly updating on patient status and needs.
- Promoted adherence to hospital policies and procedures among patients and visitors, contributing to a safe and orderly healthcare setting.
- Facilitated smooth transitions during shift changes by providing thorough updates on patient status to incoming sitter or nursing staff member.
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Collaborated effectively with interdisciplinary healthcare teams, contributing valuable insights from time spent observing individual patients closely over extended periods of time.
- Encouraged positive interactions among family members visiting the patient, fostering an environment conducive to healing.
- Maintained a safe environment for patients with cognitive impairments, intervening when necessary to prevent harm.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Diplomatically slipped into care situations without further straining family dynamics, working to quell disagreements and advocating for patient.
- Took initiative to investigate anomalies in behavior or physical condition and advocated for further evaluation by skilled professionals.
- Maintained patient's home environment to keep safe, clean and familiar.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Performed basic laboratory tests and collected specimens for further testing.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Provided transportation services for appointments, errands, and social engagements, enabling clients'' autonomy outside the home.
- Enhanced client well-being by providing attentive and compassionate care in daily activities.
- Prepared nutritious meals tailored to individual dietary needs, contributing to overall client wellness.
- Assisted clients with mobility issues, promoting safety and independence in their homes.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing to maintain a dignified appearance for clients.
PCA
DCH Regional Medical Center
08.2023 - Current
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Collected and transported specimens to prepare for lab testing.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
- Improved patient comfort by providing compassionate and attentive care.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Delivered high-quality care to Type patients in hospital facility.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
PCT
Medical West
01.2023 - 04.2023
- Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
- Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
- Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
- Directly cared for patients at least Number hours each month to maintain currency on clinical techniques.
Senior Caregiver
Regency Nursing & Rehabilitation Centers
09.2022 - 01.2023
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Offered companionship and kindness to elderly patients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Served as a liaison between patients, families, and healthcare providers to facilitate seamless care delivery across various settings.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Enhanced patient comfort by providing compassionate and attentive care.
- Coordinated transportation arrangements for medical appointments or other necessary errands.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Utilized effective communication skills to address any concerns or questions from clients or their family members.
Education
Tuscaloosa County High School
Northport, AL05.2022
Skills
- Incoming Call Reception
- Strong Organization
- Customer Service
- Telephone reception
- Appointment Scheduling
- HIPAA Compliance Understanding
- Healthcare Industry Knowledge
- Patient chart maintenance
- Unit secretary training
- Nursing station operations
- Patient data confidentiality
- Conflict resolution techniques
- Detail-oriented approach
- Patient Confidentiality Practices
- Inpatient Care
- Document Management
- Training and coaching
- Electronic Recordkeeping
- Nursing unit operations
- Call light responses
- Phone reception
- Patient service management
- Time Management
- Critical Thinking
- Medical Charting
- Data Entry
- Collaboration and Teamwork
- Medical Terminology
- HIPAA Compliance
- Supply Ordering
- Problem-Solving
- CPR Certified
- Flexible Schedule
- Documentation Review
Timeline
Unit Secretary
DCH Regional Medical Center
06.2024 - Current
Patient Sitter
DCH Regional Medical Center
08.2023 - Current
PCA
DCH Regional Medical Center
08.2023 - Current
PCT
Medical West
01.2023 - 04.2023
Senior Caregiver
Regency Nursing & Rehabilitation Centers
09.2022 - 01.2023
Tuscaloosa County High School