Motivational leader and organizational problem-solver with supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, mentoring and morale-building techniques to maximize employee engagement and performance.
Overview
1
1
year of professional experience
Work History
Market Assistant Manager
America First Credit Union
Salt Lake City, UT
01.2023 - Current
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Maintained knowledge of sales and promotions, return policies and security practices.
Planned and completed group projects, working smoothly with others.
Monitored staff performance and addressed issues.
Delegated work to staff, setting priorities and goals.
Hired qualified candidates to fill open positions.
Entered time and attendance logs in preparation for payroll.
Analyzed customer feedback data to develop action plans for improving services offered.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Branch Manager / Project Manager / Sales Leader at America First Credit UnionBranch Manager / Project Manager / Sales Leader at America First Credit Union