Jayden Devroom
Murray,UT
Summary
Motivational leader and organizational problem-solver with supervisory, team building and member service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, mentoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
Work History
Market Assistant Manager
America First Credit Union
01.2023 - Current
- Engaged positively with each member, providing professional and polite support for sales and service needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Planned and completed group projects, working smoothly with those on the project team.
- Monitored staff performance and addressed issues.
- Delegated work to staff, setting priorities and goals.
- Hired qualified candidates to fill leadership, lending and teller positions.
- Entered time and attendance logs in preparation for payroll.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Holding monthly one on times with each staff member to go over, performance, correction and positivity.
- Organized weekly staff meetings.
- Created new ways on how to be innovative.
Education
High School Diploma -
Jordan High School
Sandy, UT06-2015
Skills
- Cash Handling
- Branch Organization
- Cash Drawer Management
- Relationship Building
- Team Supervision
- Creative Thinking
- Member Service
- Organization
- Team Cooperation
- Staff Support
- Decision-Making
- Team Leadership
- Goal-Driven
- Credit Union vision oriented
Accomplishments
- Achieved effective weekly staff meetings through re- structuring what is talked about on a weekly basis.
- Supervised team of thirteen staff members.
- Collaborated with the North Central Division Business Developer for tracking new business accounts opened on a Market level.
- Been through two rounds of complete branch turn over, gaining hiring experience.
- Lead the leadership team to have clean branch audits.
In the last year and a half I have:
Timeline
Market Assistant Manager
America First Credit Union
01.2023 - Current
High School Diploma -
Jordan High School