Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Jayden Dyer

Charles Town,West Virginia

Summary

Dynamic team leader with a proven track record at Aramark, excelling in customer service and team building. Adept at complex problem-solving and cash handling, I consistently motivated team members to enhance satisfaction and loyalty, driving repeat business. Committed to upholding high standards while fostering collaboration and adaptability in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Arbys Aes
Charles Town, West Virginia
03.2025 - Current
  • Determined consumer needs to provide products and services appealing to larger market.
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Provided customer service support to ensure satisfaction.
  • Greeted customers upon entering the store with friendly demeanor.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Participated in team meetings to discuss strategies for improvement.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Upheld high standards of productivity and quality in operations.
  • Performed daily opening and closing duties such as counting money, reconciling receipts, organizing shelves.
  • Performed cash handling duties such as counting money, making change and recording transactions.

Team Lead

Aramark
Shepherdstown, West Virginia
08.2023 - 12.2024
  • Maintained accurate records of employee attendance and task completion times.
  • Ensured compliance with company policies and procedures throughout the team.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Monitored team progress and enforced deadlines.
  • Motivated team members through recognition programs and performance-based incentives.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Provided support to junior staff during peak periods of workloads.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Cleaned counters and common areas to minimize spread of germs.
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Assembled and served meals according to specific guest requirements.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

ToGo Specialist

Applebee's Neighborhood Grill & Bar
Charles Town, West Virginia
02.2023 - 08.2023
  • Adhered to company policies related to health codes and safety regulations at all times.
  • Verified accuracy of all orders before packing them into bags or containers for take-out.
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
  • Rotated inventory to reduce waste and optimize freshness.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Performed regular maintenance checks on equipment used during shift operations.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Restocked condiment stations with appropriate amounts of ketchup, mustard, mayonnaise.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Greeted customers in a friendly manner and took orders for to-go items.

Education

Some College (No Degree) - Music Composition

Shepherd University
Shepherdstown, WV

Skills

  • Music composition
  • Digital audio editing
  • Music theory
  • Collaboration
  • Customer service
  • Team building
  • Adaptability and flexibility
  • Technical support
  • Computer skills
  • Complex Problem-solving
  • Cash handling
  • Willingness to learn

Affiliations

  • Girl Scouts
  • Marching Band
  • Concert Band
  • Community Service Regularly

Languages

English
Native/ Bilingual

Accomplishments

  • music Scholarship
  • Held first chair in french horn for 8 years

Certification

  • word
  • excel

Timeline

Team Member

Arbys Aes
03.2025 - Current

Team Lead

Aramark
08.2023 - 12.2024

ToGo Specialist

Applebee's Neighborhood Grill & Bar
02.2023 - 08.2023

Some College (No Degree) - Music Composition

Shepherd University

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Jayden Dyer