Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Social Services Aide
1 Year 1 Month
State Of South Dakota Department Of Social Services | 09.2025 - Current
Maintained accurate case records, updating documentation in compliance with confidentiality requirements.
Responded to routine questions regarding services, program requirements, and next-step procedures.
Supported caseworkers by organizing files, scheduling appointments, and preparing correspondence.
Supported clients in crisis situations, offering compassionate and immediate intervention.
Provided support to social service clients in navigating available resources.
911 Dispatcher
2 Years 9 Months
Rosebud Sioux Tribe Police Department | 01.2024 - Current
Coordinated dispatch of police, fire, and medical personnel to incident scenes, ensuring rapid response to emergencies.
Maintained detailed records of call details and dispatched units, supporting effective incident management.
Answered emergency and non-emergency calls with urgency, providing critical support to callers in distress.
Managed stress effectively in high-pressure situations involving life-and-death emergencies.
Ensured confidentiality of sensitive information related to callers and incidents.
Medical Support Assistant
1 Year
Tribal Health | 01.2022 - 01.2023
Updated records in EHR system, carefully protecting patient information and verifying data.
Managed front desk operations, including phone support, patient greeting, and paperwork organization.
Assisted medical staff by efficiently managing phone inquiries and coordinating supply orders.
Deli Cook
3 Years
R.F Buches Company | 01.2019 - 01.2022
Utilized kitchen appliances such as ovens, fryers, grills, and microwaves to prepare various dishes according to recipes.
Arranged fresh deli products in display cases to enhance product visibility and accessibility for customers.
Trained new employees on deli procedures, menu offerings, and company policies.
Performed cleaning tasks including sweeping floors, sanitizing surfaces, washing dishes, and emptying trash to maintain a hygienic kitchen environment.
Hospitality Aide
White River Health Care Center | 01.2019 - 01.2019
Maintained cleanliness and comfort in guest rooms and common areas through thorough housekeeping duties.
Stocked linen carts and transported soiled linens to laundry, ensuring timely availability of fresh linens.
Made unoccupied beds and restocked room linens to provide guests with a welcoming environment.
Delivered ice to patient rooms as requested by nursing staff and other highly requested items under CNA and nursing supervision.
Education
High School
White River High School | White River, SD | 01-2019
Skills
Trauma-informed care
Documentation And Reporting
Customer Service
Organizational skills
Time Management
Dependability
EMS Dispatch
Computer Skills
Reliability
Certification
CPR Certified, NCIC Certified, Trauma Training Certification
Timeline
Social Services Aide
State Of South Dakota Department Of Social Services