- Supervised daily store operations and ensured adherence to company standards.
- Trained new staff on customer service techniques and operational procedures.
- Managed inventory levels and conducted regular stock assessments for accuracy.
- Implemented promotional campaigns to enhance customer engagement and sales.
- Assisted in scheduling staff shifts to optimize coverage during peak hours.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Collaborated with management to develop strategies for improving store performance.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
• Was the Number 1 Wingstop in Company from 2022-2024