Jayden Gomez

• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Tracked substitutions and informed customers of changes.

It was my second full-time job while working at Taco Bell. The only equipment I operated was a backhoe and skid steer.

• Collaborated with team members to ensure timely project completion.
• Followed safety protocols to maintain a secure work environment.
• Operated heavy machinery to transport and pour concrete for various construction projects.
• Wore correct clothing and protective equipment for jobs.
• Shoveled materials such as dirt, gravel, and asphalt.
• Improved safety on job site with rigorous adherence to OSHA standards and protocols.
• Routinely lifted and moved items weighing up to 80 pounds.
• Contributed to a clean work environment by performing daily job site cleanup tasks, promoting overall safety standards.

I started there as a senior and was shortly promoted to the AGM position before graduation. Since then, I've received general manager offers for three different Taco Bell stores, such as Rockwall, Heartland, and Bonham, but I politely declined due to my passion for school and discovering other careers. I have great relationships with the GM and area coach, having them as my references. I have also worked at the Taco Bell in Dallas.

• Supervised daily operations to ensure optimal efficiency and customer satisfaction.
• Trained and mentored staff to enhance service quality and team performance.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reported issues to higher management with great detail.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
• Assisted in recruiting, hiring and training of team members.
• Managed inventory levels to prevent overstocking or stockouts, ensuring availability of popular items.
• Enforced quality assurance protocols to deliver ideal customer experiences.

I was referred to by a family member, where I started to learn the importance of leadership skills and building neutral relationships with managers and GMs, which enabled me to be promoted to shift lead at the age of 16 and a sophomore.

• Supervised daily operations and ensured adherence to quality standards.
• Trained new team members on procedures and customer service excellence.
• Resolved customer complaints promptly, ensuring satisfaction and loyalty.
• Implemented strategies to enhance workflow efficiency among team members.
• Monitored performance metrics to identify areas for improvement.
• Set and oversaw weekly and special event menu plans.

The first job I had when I was 15 and a freshman in high school still involves side jobs for them to this day.

• Operated various hand and power tools to complete assigned tasks efficiently.
• Assisted in loading and unloading materials for construction projects.
• Maintained cleanliness and organization of work areas to enhance productivity.
• Adapted quickly to changing work conditions and task requirements effectively.
• Installed drywall, siding and other structural components.
• Helped with door and window installations.
• Worked on sites, installing roofs and other exterior components.