Jayden Hardge
Summary
Experienced and enthusiastic, fast learning I.T enthusiast. Enthusiastic and reliable Sales Associate, proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to providing excellent customer service with a smile. Dedicated to established and maintained relationships with key clients, resulting in repeat business and referrals that increased sales by 45%. Developed an effective sales strategy that increased customer conversion rate by 45%.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Stylist
Scotch & Soda
01.2021 - 01.2022
- Established and maintained relationships with key clients, resulting in repeat business and referrals that increased sales
- Developed and delivered compelling presentations to prospective customers, resulting in a X% increase in sales
- Analyzed customer data and identified potential sales opportunities, resulting in increase in sales
- Utilized CRM software to track customer interactions and manage sales pipeline, resulting in increase in sales
- Researched and analyzed market trends to identify potential new business opportunities
- Assisted customers in selecting clothing and accessories that were in line with their personal style and budget
- Performed laundry duties, such as washing, folding, and ironing linen and clothing.
- Worked on lots of customers daily while maintaining distinguished cleanliness and organization of work areas.
Order Picker
Nordstrom's
01.2021 - 01.2022
- Maintained a clean and organized work area
- Identified and isolated damaged or defective items for return/replacement
- Followed verbal and written instructions to accurately pick orders
- Developed an optimized order picking process that reduced picking time
- Communicated with supervisors and other warehouse personnel to ensure orders were picked and shipped in a timely manner
- Performed daily cycle counts to ensure accuracy of inventory levels in the warehouse
- Followed safety procedures in order to prevent injury and damage to merchandise
- Loaded and unloaded pallets, boxes, and other items from trucks
- Assisted with other warehouse duties as needed
- Ensured accuracy of orders by double-checking for missing items and verifying quantities
- Responded to customer inquiries regarding order status and delivery times
- Communicated with warehouse staff and supervisors to ensure orders were filled correctly.
Store associate
Marshalls
03.2020 - 03.2021
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Maintained a safe and secure store environment by adhering to all safety protocols and procedures
- Operated point-of-sale systems, accurately ringing up customers and processing payments
- Processed returns, exchanges, and refunds accurately and in accordance with company policy.
Canvasser
Renewal by Anderson
03.2020 - 03.2021
- Greeted customers in a friendly and professional manner
- Negotiated discounts and special offers to motivate customers to set appointments
- Developed scripts and strategies to respond to customer objections and concerns, resulting in a increase in appointment conversions
- Set up tents
- Drove to locations
- Attended meetings to discuss monthly gameplan.
General, Employee Of The Quarter
Brakebush Irving
01.2024 - Current
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Maintained clean work areas by disposing of waste materials properly and organizing storage spaces as needed.
- Consistently lifted materials weighing as much as 50-100 pounds.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Efficiently managed high-volume order processing during peak seasons to ensure timely deliveries and satisfied customers.
Events
City of Irving
01.2007 - Current
- Set up and maintained audio and visual equipment to ensure clear sound and visuals for event attendees
- Assisted with the setup of event venues, including setting up furniture, decorations, and audio/visual equipment
- Coordinated with vendors to ensure timely delivery of materials and supplies
- Supervised and managed a team of X volunteers to ensure tasks were completed on time and within budget
- Ensured the safety and security of guests, staff, and vendors throughout the event
- Collaborated with event planners to ensure smooth operations and customer satisfaction
- Give out food in the summer.
- Helped organize and manage successful events
- Helped organize and manage successful events with attendance of lots of people.
Panel Installation
Solar panel company
01.2021 - 10.2022
- Assisted in installation of electrical control systems
- Diagnosed and resolved installation and operation issues quickly and accurately, ensuring minimal disruption to customers
- Demonstrated excellent customer service skills by providing timely responses to customer inquiries
- Ensured compliance with relevant industry regulations and standards
- Used harnesses, following safety procedures.
Shoe Salesman, #1 In Sales
Belk
01.2019 - 12.2020
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 45% increase in sales
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Developed a successful sales strategy that resulted in a 45% increase in sales
- Developed effective relationships with customers through face-to-face meetings and calls
- Developed and delivered compelling presentations to prospective customers, resulting in a 45% increase in sales.
Assistant Librarian
City of Irving
05.2019 - 05.2020
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Created reports and documents as requested by the office manager
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe.
Education
I.T
NPower
Dallas, TXCommercial Pilots License -
Tarrant County College
12.2019
High school Diploma -
Trinity High School
05.2019
Skills
- Microsoft office solutions ● Word ● Excel ● Outlook ● Powerful ● Access
- Operating Systems ● MACOS ● Windows ● Linux ● Unix ● Access
- Web Development● HTML ● JavaScript ● Flash ● CSS
- Network ● Servers ● Routers ● Hubs ● Switches ● Ethernet Cables
- Desktop Publishing Photoshop MS Publishing
Awards
#1 in sales at belk my first month
Employee of the quarter at Brakebush Brothers
Projects
Aerospace Engineering, Rocket building competition using computer systems that are fitter to show margin of error, angle of attack, center of balance, etc.
spanish
Basics proficient
Languages
Spanish
Limited Working
English
Native or Bilingual
Certification
- Course Certificate: System Administration and IT Infrastructure Services
- Course Certificate: Operating Systems and You: Becoming a Power User
- Course Certificate: The Bits and Bytes of Computer Networking
- Course Certificate: IT Security: Defense against the digital dark arts
- Course Certificate: Technical Support Fundamentals
Timeline
General, Employee Of The Quarter
Brakebush Irving
01.2024 - Current
Stylist
Scotch & Soda
01.2021 - 01.2022
Order Picker
Nordstrom's
01.2021 - 01.2022
Panel Installation
Solar panel company
01.2021 - 10.2022
Store associate
Marshalls
03.2020 - 03.2021
Canvasser
Renewal by Anderson
03.2020 - 03.2021
Assistant Librarian
City of Irving
05.2019 - 05.2020
Shoe Salesman, #1 In Sales
Belk
01.2019 - 12.2020
Events
City of Irving
01.2007 - Current
I.T
NPower
Commercial Pilots License -
Tarrant County College
High school Diploma -
Trinity High School
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