Jayden Harman
5834 S. Jordan Canal Rd,Utah
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
6
6
years of professional experience
Work History
Crew Member
Prospect Airport Services
08.2024 - 10.2024
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Provided knowledgeable product recommendations based on individual customer needs, increasing overall satisfaction levels.
- Contributed to positive company reputation by delivering exceptional service experiences for customers.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
Front of House Employee
Vessel Kitchen
01.2024 - 08.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Barista Trainer
Starbucks
06.2022 - 12.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Cook and Barista
Lagoon Amusement Park
03.2019 - 03.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
East Hollywood High School
West Valley City, UT01-2023
Skills
- Multitasking and organization
- Time management
- Problem-solving
- Flexible schedule
- Teamwork and collaboration
Languages
Chinese (Mandarin)
Limited Working
Timeline
Crew Member
Prospect Airport Services
08.2024 - 10.2024
Front of House Employee
Vessel Kitchen
01.2024 - 08.2024
Barista Trainer
Starbucks
06.2022 - 12.2023
Cook and Barista
Lagoon Amusement Park
03.2019 - 03.2022
High School Diploma -
East Hollywood High School