Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jayden Hill

Maybell,CO

Summary

Dynamic and highly motivated professional with extensive experience in customer service and cash handling, demonstrated at Murdoch's and other notable establishments. Excelled in enhancing customer satisfaction and loyalty through exceptional service and a strong work ethic. Proficient in POS system operation and CRM, achieving significant improvements in guest engagement and operational efficiency.

Overview

3
3
years of professional experience

Work History

Cashier

Murdoch's
12.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Server/Cashier

Bear Coal Soda Fountain
04.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Cashier/Server

Ann's Authentic Thai
01.2024 - 06.2024
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced shopping experience, provided product information and location assistance.

Server/Customer Service Cashier

Bear Coal Soda Fountian
04.2023 - 10.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Line Cook/customer Service

Aroi Thai
02.2022 - 11.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.

Education

High School Diploma -

Moffat County Highschool
900 Finley Ln, Craig, CO
05-2025

Associate of Arts -

Colorado Northwest Community College
Craig Co
05-2025

Skills

  • Customer service
  • Strong work ethic
  • Customer satisfaction
  • Highly motivated
  • Cleaning and organization
  • Guest engagement
  • Time management skills
  • Customer focus
  • Cash handling
  • Memory retention
  • POS system operation
  • Customer relationship management (CRM)

Interests

  • Enjoy participating in Weight Lifting for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Backpacking and Hiking
  • Adventure Travel
  • Outdoor Recreation
  • I participate in a variety of outdoor recreational activities
  • Camping

Timeline

Cashier

Murdoch's
12.2024 - Current

Server/Cashier

Bear Coal Soda Fountain
04.2024 - 09.2024

Cashier/Server

Ann's Authentic Thai
01.2024 - 06.2024

Server/Customer Service Cashier

Bear Coal Soda Fountian
04.2023 - 10.2023

Line Cook/customer Service

Aroi Thai
02.2022 - 11.2022

High School Diploma -

Moffat County Highschool

Associate of Arts -

Colorado Northwest Community College
Jayden Hill