Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayden Hill

Delaware

Summary

Dynamic customer service professional with a proven track record at Hill Family Dynasty, LLC, enhancing operational efficiency through streamlined processes and effective relationship building. Skilled in data entry and complaint handling, I excel in fostering client satisfaction and training new staff to uphold service excellence.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Hill Family Dynasty, LLC
04.2025 - Current
  • Streamlined appointment-setting processes, enhancing operational efficiency.
  • Managed calendar systems, ensuring timely updates and conflict resolution.
  • Developed training materials for new staff on scheduling protocols and tools.
  • Facilitated communication between stakeholders to ensure alignment on scheduling needs.
  • Conducted outbound calls to generate leads and establish rapport with potential clients.
  • Developed effective cold calling scripts tailored to various target markets.
  • Collaborated with sales teams to refine outreach strategies and improve conversion rates.
  • Maintained organized records of calls, responses, and client information for future reference.

Food Runner

Vittoria Restaurant
03.2025 - Current
  • Delivered food orders efficiently to tables, ensuring timely service and customer satisfaction.
  • Collaborated with kitchen staff to streamline order preparation and improve workflow.
  • Maintained cleanliness of dining area, adhering to health and safety standards.
  • Assisted in training new staff on restaurant procedures and service excellence.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Greeted customers and provided outstanding customer service.

Painter

Hadley and Son's Painting
05.2023 - Current
  • Prepared surfaces for painting by cleaning, sanding, and patching to ensure high-quality finishes.
  • Applied various types of paint, stains, and finishes using brushes, rollers, and sprayers with precision.
  • Collaborated with team members to complete projects efficiently while adhering to safety protocols and guidelines.
  • Maintained inventory of paint supplies and tools, ensuring availability for ongoing projects without delays.
  • Assisted in training new hires on proper painting techniques and safety practices to enhance team performance.
  • Inspected completed work for accuracy and quality, addressing any issues to meet client satisfaction standards.

Education

High School Diploma -

Olentangy Berlin High School
Delaware, OH
06-2025

Finance

University of Cincinnati
Cincinnati, OH
12-2029

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building
  • Complaint handling
  • Customer relations

Timeline

Customer Service Representative

Hill Family Dynasty, LLC
04.2025 - Current

Food Runner

Vittoria Restaurant
03.2025 - Current

Painter

Hadley and Son's Painting
05.2023 - Current

High School Diploma -

Olentangy Berlin High School

Finance

University of Cincinnati

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