Jayden Hrebic
Perrysburg,OH
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Salon Assistant
Salon Hazelton
06.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Shampooed and conditioned patron's hair and scalp to clean and remove excess oil.
- Provided assistance to stylists when needed.
Beauty Advisor
ULTA Beauty
08.2023 - 06.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Team Member
TJ Maxx
10.2022 - 07.2023
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Assisted customers by answering questions and fulfilling requests.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
Education
High School Diploma -
Lake High School
Milbury, OH 05-2024
Ohio Board Certified Cosmetologist - Cosmetology
Penta Career Center
Rossford, OH 05-2024
Skills
- Customer service
- Organization and multitasking
- Collaboration and teamwork
- Attention to detail
- Flexibility and adaptability
- Time management
- Workplace safety
Certification
Ohio Board Certified Licensed Cosmetologist
2024
Timeline
Front Desk Receptionist/Salon Assistant
Salon Hazelton
06.2024 - Current
Beauty Advisor
ULTA Beauty
08.2023 - 06.2024
Team Member
TJ Maxx
10.2022 - 07.2023
High School Diploma -
Lake High School
Ohio Board Certified Cosmetologist - Cosmetology
Penta Career Center