Jayden Jacoby
Atlanta,GA
Summary
Highly organized and reliable administrative professional with 15 years of experience in business and office administrative management, as well as two years dedicated to healthcare administration. Skilled at managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player focused on achieving results and adapting to changing needs to improve workflow within clinical settings. Recognized for strong communication skills, attention to detail, and ability to handle sensitive information with discretion.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Division Coordinator
Nemours Children's Health
06.2023 - 09.2024
- Managed complex scheduling systems with precision, ensuring seamless error-free operations and minimal disruptions in healthcare services
- Implemented strategic initiatives that improved departmental procedures, contributing to a more effective and patient-centered healthcare environment
- Managed a variety of administrative functions and streamlined processes, achieving measurable improvements in daily operations
- Leveraged analyzing data skills to optimize departmental performance, resulting in actionable insights for quality patient care improvement
- Assisted staff in implementing new organizational policies, providing guidance and support to ensure alignment with goals and patient needs
- Excelled in resource management to optimize productivity and ensure smooth operations across various departments
Desk Operations Specialist (Temporary)
Mayo Clinic
06.2022 - 08.2022
- Streamlined patient intake processes, enhancing efficiency and ensuring seamless coordination between departments
- Executed high-level administrative support tasks, optimizing workflow and supporting medical teams in delivering superior patient care
- Facilitated cross-functional communication, fostering a cohesive team environment and improving patient service delivery
- Monitored patient data accuracy in EPIC systems, maintaining high standards of data integrity when scheduling appointments
- Implemented efficient administrative protocols, contributing to enhanced operational productivity and patient satisfaction
- Developed patient scheduling strategies that minimized wait times and improved patient flow, enhancing overall clinic efficiency
Executive Administrative Assistant
Jacoby Group
10.2005 - 02.2020
- Handled confidential and sensitive information with discretion and tact
- Managed executive calendars, scheduled meetings, appointments, and coordinated travel arrangements to optimize time
- Streamlined executive communication by managing emails and phone calls
- Analyzed project operations to identify inefficiencies and aligned them with company goals
- Facilitated cross-departmental initiatives that strengthened team synergy and aligned efforts towards strategic goals
- Drove strategic initiatives that led to notable operational efficiencies, aligning project outcomes with corporate objectives
Marketing Assistant (Temporary)
Jones Lang LaSalle
01.2004 - 10.2005
- Provided critical support in organizing successful community events, fostering positive client relationships, and enhancing team productivity
- Executed marketing initiatives that significantly boosted project visibility, contributing to the successful launch of a major real estate development
- Worked closely with senior managers to streamline marketing processes, enhancing efficiency and accelerating project timelines
- Partnered with cross-functional teams to optimize marketing workflows, improving efficiency and aligning project goals
- Assisted teams in refining marketing tactics, fostering a collaborative environment, and achieving key milestones seamlessly
Education
Master of Health Administration -
Florida Atlantic University
08.2022
Master of Organizational Leadership - undefined
Brenau University
08.2014
Bachelor of Fine Arts - undefined
Savannah College of Art and Design
11.2009
Skills
- Electronic Medical Records (EPIC)
- TelemedIQ Scheduling
- QGenda
- Payroll (Kronos)
- Medical Terminology
- Business/Practice Operations
- Facilities/Office Management
- Maintain Office Equipment
- Task Management
- Coordinate Meeting Logistics
- Prepare Presentations
- Microsoft Office Suite (Word/PowerPoint/Excel)
- Process Improvement
- Insurance Verification
- Invoice Coding
- Billing/Accounts Payable
- Charge Entry
- Expense Reports
- Budget auditing
- Organizing Data
- Customer Service
- Adaptability
- Multitasking
- Problem-Solving
- Critical Thinking
- Teamwork
- Attention to Detail
- Time Management Skills
- Able To Work Independently
Certification
- Lean Six Sigma
- Basic Life Support (BLS)
Timeline
Division Coordinator
Nemours Children's Health
06.2023 - 09.2024
Desk Operations Specialist (Temporary)
Mayo Clinic
06.2022 - 08.2022
Executive Administrative Assistant
Jacoby Group
10.2005 - 02.2020
Marketing Assistant (Temporary)
Jones Lang LaSalle
01.2004 - 10.2005
Master of Organizational Leadership - undefined
Brenau University
Bachelor of Fine Arts - undefined
Savannah College of Art and Design
Master of Health Administration -
Florida Atlantic University