STACEY KELLAM
Lancaster,Ca
Summary
I am in search of a permanent flexible part time position working evenings and weekends to help supplement my income.
Overview
17
17
years of professional experience
Work History
Customer Service Coordinator
24 Hour Home Care
El Segundo, CA
04.2023 - Current
I receive incoming calls from caregivers and clients regarding scheduling, billing, payroll, etc. I attempt to resolve concerns or forward issues to the appropriate departments.
Eligibility Worker II
Los Angeles County Dept of Social Services
02.2008 - Current
- I receive calls from customers who are applying for government benefits
- I conduct intake interviews and determine eligibility for benefits
Education
LIBERAL ARTS -
HUMBOLDT STATE UNIVERSITY
05.2002
LIBERAL STUDIES -
PASADENA CITY COLLEGE
06.1997
Skills
- Customer service
- Cash handling
- Merchandising
- Stocking shelves/fixtures
- Reliable
- Hard working
Focused
- Clerical Support
- Quality Assurance
- Call center experience
- Customer Service
Activities
I have over 10 years of customer service experience which consist of cash handling, stocking merchandise and working in a fast paced environment.
Timeline
Customer Service Coordinator
24 Hour Home Care
04.2023 - Current
Eligibility Worker II
Los Angeles County Dept of Social Services
02.2008 - Current
LIBERAL ARTS -
HUMBOLDT STATE UNIVERSITY
LIBERAL STUDIES -
PASADENA CITY COLLEGE