Jayden Jones
Goochland,VA
Summary
Seasoned Audio Video Technician with a proven track record at Audio Video Creations, enhancing customer satisfaction through expert installation and maintenance of advanced AV systems. Skilled in digital signage and fostering strong customer relationships, I've significantly contributed to project success and efficiency. Demonstrates a keen ability to troubleshoot and ensure peak system performance, embodying dedication and technical prowess. Consistent audiovisual professional with experience in AV industry, including thorough understanding of schematic diagrams and design drawings. Aiming to add immediate value to team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Audio Video Technician
Audio Video Creations
01.2021 - 12.2023
- Monitored customer satisfaction levels by following up post-installation or repair.
- Installed and programmed audio-video and smart home technologies and equipped customers to operate.
- Placed microphones in specific locations to maximize audio quality.
- Set up commercial systems, projectors, wired and wireless speaker points, teleconferencing equipment, flat panel displays and interactive education-based systems.
- Executed and supervised rack fabrication.
- Performed system checks to ensure proper functioning of audio and video components.
- Built strong rapport with customers to foster confidence in system installations.
- Compressed, digitized and duplicated audio and digital files.
- Assessed AV equipment, performing minor repairs to promote continued functionality.
- Planned, hosted and supported virtual meetings and troubleshot connectivity issues and user errors without loss of productive meeting time.
- Calibrated video displays to meet industry standards for brightness and color accuracy.
- Integrated professional audio/video systems and provided technical assistance to resolve issues.
- Coordinated with internal teams to ensure successful completion of projects within deadlines.
- Used appropriate tools and materials in alignment with safety protocols and industry best practices.
- Reviewed drawings, blueprints, schematics and service manuals to identify technical requirements.
Auto Parts Specialist
Advance Auto Parts
Manakin, VA
09.2020 - 11.2022
- Received, examined and reshelved returned parts.
- Maintained accurate inventory records of all products in stock.
- Maintained parts system with current order and sales data.
- Conducted regular price comparisons between competitors' stores.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Verified accuracy of invoices, packing slips, and other documents.
- Analyzed productivity reports, discussing with senior management at sales meetings.
- Used POS systems to receive payment or obtain credit authorization.
- Processed customer orders quickly and accurately.
- Collaborated with other members of sales team to reach targets.
- Collaborated with management team to develop effective marketing campaigns.
- Provided excellent customer service by answering questions about product availability and pricing.
- Ensured compliance with applicable safety regulations while handling hazardous materials.
- Assisted customers with selecting and purchasing the appropriate auto parts for their vehicles.
- Trained new employees on proper use of store equipment and procedures.
- Taught and trained new sales personnel on customer service and sales techniques.
Lawncare Maintenance Worker
Goochland, VA
06.2016 - 11.2022
- Performed planting, watering, mulching, and edging of lawns
- Maintained grounds by trimming, weeding, and general clean-up
- Removed weeds, hazards, and debris from common pathways to improve usability
- Operated landscaping equipment with focus on safety and machine longevity
Car Wash Attendant/Inspector
Carpool
Short Pump, VA
09.2020 - 12.2021
- Used vacuum cleaners and buffers to clean interior of vehicles.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
- Resolved customer issues in accordance with company guidelines.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Maintained cleanliness and organization of the work area.
- Conducted quality checks to ensure each vehicle met the company's standards.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Washed vehicle exteriors, detailed interior and applied external sealant or polish.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
Crew Member
Dunkin
Goochland, VA
01.2018 - 09.2020
- Stocked shelves and cases with new or transferred items.
- Wiped down tables and equipment, swept and refilled stock.
- Assembled and served meals according to specific guest requirements.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Processed payments on cash register and counted back bills and change to patrons.
- Drove team success by quickly completing assigned tasks.
- Took orders from patrons and input selections into store computer system.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Education
High School Diploma - Extracurricular Activities: GES Marching Band
Goochland High School
Goochland, VA06.2020
No Degree - NCCER HVAC Level 1
J. Sargent Reynolds Community College
Goochland, VASkills
- Digital signage
- Audio routing
- Audio equipment maintenance
- Video editing
- Projection systems
- Video switching
- Audio visual networking
- Video conferencing
- Audio visual cabling
- Audio visual standards
- Microphone placement
Additional Information
Outstanding Customer Service, Entry Level HVAC Level 1 Trained, Cash Drawer Maintenance, AV Equipment Experience, Automotive diagnostic/repair 3 years, Oil Change, Suspension, Mechanical Experience
Personal Information
Title: Audio Visual Tech
Certification
- Certified with Lutron Automated shades installation
- NCCER certification of Construction Site safety
- NCCER certification for HVAC level one
- Electronic security technician-35E Certification
- School of lock, Electronic and Security
- Certified with Lutron RA3 programming software
References
References available upon request.
Timeline
Audio Video Technician
Audio Video Creations
01.2021 - 12.2023
Auto Parts Specialist
Advance Auto Parts
09.2020 - 11.2022
Car Wash Attendant/Inspector
Carpool
09.2020 - 12.2021
Crew Member
Dunkin
01.2018 - 09.2020
Lawncare Maintenance Worker
06.2016 - 11.2022
- Certified with Lutron Automated shades installation
- NCCER certification of Construction Site safety
- NCCER certification for HVAC level one
- Electronic security technician-35E Certification
- School of lock, Electronic and Security
- Certified with Lutron RA3 programming software
High School Diploma - Extracurricular Activities: GES Marching Band
Goochland High School
No Degree - NCCER HVAC Level 1
J. Sargent Reynolds Community College
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