Jayden Jones
Orchard Lake
Summary
Motivated business student with hands-on leadership experience in team coordination and customer service. Experienced in leading teams to efficiently organize and set up event equipment, ensuring timely delivery and excellent service for clients. Skilled at problem-solving under pressure, coordinating logistics, motivating team members, and providing a positive customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Party Rentals Team Lead
Bloomfield Party Rentals
05.2024 - 09.2025
- Seasonal work during summer vacations.
- Obtained a valid Chauffeur’s License to safely operate company trucks while leading a team to deliver and set up party rental equipment and tents.
- Coordinated logistics and directed team members to ensure timely, high-quality event setup for customers.
- Provided excellent customer service by addressing client needs and ensuring a positive event experience.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Host
Red Lobster
04.2022 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
No Degree - Business Administration And Management
Grand Valley State University
Allendale, MI05-2027
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Communication
Affiliations
- Inner City Inclusion Club
- Black Males Rock Club
Certification
Chauffeur’s License, State of Michigan
Timeline
Party Rentals Team Lead
Bloomfield Party Rentals
05.2024 - 09.2025
Host
Red Lobster
04.2022 - 08.2023
No Degree - Business Administration And Management
Grand Valley State University