Jayden LeBoeuf
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to embrace new challenges and expand my skill set in a dynamic environment.
Overview
2
2
years of professional experience
Work History
Server
Applebee's Grill + Bar
11.2021 - Current
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered customers' questions, recommended items, and recorded order information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Online Grocery Associate
Walmart
12.2023 - 01.2024
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Provided product advice to customers to help select most suitable items for individual needs.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Caregiver
Marshall Comfort Care
10.2023 - 10.2023
- Assisted patients with self-administered medications.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Barista
Firekeepers Casino
08.2023 - 10.2023
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Used POS system to accurately enter orders and process payments.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Promoted additional items with beverages, increasing store sales.
- Controlled line and crowd with quick, efficient service.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Education
High School Diploma -
Harper Creek High School
Battle Creek, MI06.2023
Skills
- Food Preparation and Safety
- Table setting knowledge
- Hospitality best practices
- Performance Improvement
- Fast Learner
- Workflow Coordination
- Guest Relations Management
- Multitasking
- Working fast and efficiently
- Active listener
- Coffee and Tea Preparation
- Display Maintenance
Timeline
Online Grocery Associate
Walmart
12.2023 - 01.2024
Caregiver
Marshall Comfort Care
10.2023 - 10.2023
Barista
Firekeepers Casino
08.2023 - 10.2023
Server
Applebee's Grill + Bar
11.2021 - Current
High School Diploma -
Harper Creek High School