Jayden Lipsey
Linthicum Heights,MD
Summary
A hardworking individual and professional who offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workloads. an upbeat professional who makes guests feel welcome while balancing diverse business requirements. Successful in maintaining productivity and calm in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Host
Illusions Restaurant And Bar
Glen Burnie, MD
01.2023 - Current
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over the phone and in person.
- Provided customers with accurate wait times and monitored the waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize the efficiency of staff members.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Greeted incoming guests to escort them to assigned dining area and present menus.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
Cashier
Food Lion
Glen Burnie, MD
09.2023 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
MBA - Sports Management
Coppin State University
Baltimore, MD06-2028
Skills
- Event Planning
- Strong interpersonal skills
- Professional Appearance
- Team Collaboration
- Customer Service
- First Aid Training
Accomplishments
- Honor Roll all 4 years of high school
- Honors Society
References
- Shane Rolle
301-792-4088
Djvenom9112@gmail.com
Business Owner
- Natasha Rolle
301-377-4188
natasha@tbtbscatering.com
Business Owner
- Monique Carr
443-813-2606
monicole7@gmail.com
Business Owner
- Chris Brooks
301-704-5867
infoebrookspersonalchef.com
Business Owner
Timeline
Cashier
Food Lion
09.2023 - 01.2024
Host
Illusions Restaurant And Bar
01.2023 - Current
MBA - Sports Management
Coppin State University