Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

JAYDEN LOPEZ

Westfield

Summary

Efficient worker with a solid background in customer service and multitasking. Passionate about ensuring every customer interaction is positive and impactful. Well-organized and driven, looking to apply time management skills in a variety of roles. Interested in entry-level opportunities that allow for skill enhancement and support of organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Deli Clerk

Fresh Market Bakery
Carmel
08.2024 - 05.2025
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Provided accurate pricing information when requested by customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Stocked shelves with fresh items daily.
  • Greeted customers in a friendly and professional manner.
  • Participated in weekly team meetings to discuss performance goals or operational issues.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Maintained cleanliness of the deli area and equipment.
  • Demonstrated strong communication skills when interacting with customers and coworkers.

Valet Parking Attendant

Parking Management Company
Indianapolis
05.2023 - 02.2024
  • Demonstrated excellent customer service skills by articulating customer needs, and responding promptly to inquiries.
  • Ensured that the valet area was clean, safe, and well-maintained at all times.
  • Organized vehicles efficiently in the parking lot, minimizing wait times for customers.
  • Follow the company's safety protocols when operating motor vehicles or equipment.
  • Provided directions for visitors unfamiliar with the area, including points of interest.
  • Assisted guests with luggage handling upon arrival or departure from the hotel premises.
  • Communicated effectively with colleagues regarding availability of parking spaces.

Senior Assistant Manager

Valvoline
Westfield
01.2022 - 12.2022
  • Assisted in developing long-term strategic objectives that align with organizational goals.
  • Organized daily workflow of personnel to ensure optimal productivity and customer satisfaction.
  • Maintained accurate records of all transactions and documentation related to departmental operations.
  • Provided leadership and direction to staff, leading by example with enthusiasm and integrity.
  • Conducted regular performance reviews to identify areas of strengths and weaknesses among employees.
  • Coached, mentored and trained team members on best practices in customer service, sales techniques and problem solving skills.
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.

Food Service Supervisor

Panera Bread
Westfield
03.2021 - 09.2022
  • Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction.
  • Ensured all safety regulations were met according to local health codes and standards.
  • Utilized excellent communication skills when interacting with customers or vendors.
  • Managed ordering, stocking, and inventory of food and beverages to ensure optimal customer service.
  • Investigated and resolved complaints concerning food quality and service.
  • Ensured compliance with local health regulations related to food safety standards.
  • Established procedures for receiving deliveries from vendors in order to maintain freshness of products.

Education

Bachelor of Arts - Communication Studies

IUPUI
Indianapolis, Indiana
05.2027

Skills

  • Critical thinking
  • Utilization optimization
  • Customer satisfaction
  • Maintenance requirements
  • Digital communication
  • Log sheet documentation
  • Sales transactions
  • Customer retention
  • Customer interaction
  • Efficiency determination
  • Revenue quotas

Certification

  • Certified Lube Tech
  • Medical CPR Certificate

Languages

Spanish, Conversational

References

References available upon request.

Timeline

Deli Clerk

Fresh Market Bakery
08.2024 - 05.2025

Valet Parking Attendant

Parking Management Company
05.2023 - 02.2024

Senior Assistant Manager

Valvoline
01.2022 - 12.2022

Food Service Supervisor

Panera Bread
03.2021 - 09.2022

Bachelor of Arts - Communication Studies

IUPUI

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