Jayden Lyons
Springfield,OH
Summary
Highly disciplined and reliable with experience in managing security operations and enforcing regulations within correctional facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.
Overview
6
6
years of professional experience
Work History
Corrections Officer
Clark County Sheriff's Office
Springfield, Ohio
11.2023 - Current
- Maintained records of inmate activities and progress towards rehabilitation goals.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Conducted headcounts to ensure that all inmates were accounted for.
- Reported on quality of inmate work and violations committed by prisoners.
- Processed inmate intake and re-assignment by completing paperwork and conducting searches.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Attended regular trainings and maintained appropriate certifications.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Safely transported inmates to and from work sites.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained daily logs of shift activity.
- Inspected cells and other areas for contraband and safety hazards.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Assisted in restraining violent and unruly inmates.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Transported inmates to court, doctor appointments and work sites.
Accessories Sales Associate
Ride 1 Powersports
Springfield, Ohio
12.2022 - 10.2023
- Operated cash register accurately and efficiently to process payments.
- Promoted customer satisfaction by going beyond basic requirements to offer exceptional support.
- Processed special transactions such as returns and exchanges to serve customers.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed regular cleaning duties such as dusting shelves or vacuuming carpets.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers, provided assistance and responded to inquiries.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted in the selection of merchandise based on customer needs and preferences.
- Placed special orders or called other stores to find desired items.
- Stayed current on events, promotions and policies to offer customers top-notch service.
- Inspected returned items for damage or defects before placing them back on the shelf.
- Handled customer complaints professionally and followed up with appropriate solutions.
- Greeted customers to determine wants or needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Processed shipments, restocked shelves, maintained inventory levels and updated records accordingly.
- Computed purchases and received and processed cash or credit payment.
Sales Associate
Dunhams Sports
Springfield, Ohio
05.2022 - 12.2022
- Organized store by returning merchandise to proper areas and restocked displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Bagged or packaged purchases and wrapped gifts.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
Crew Team Member
FUSIAN
Beavercreek, OH
03.2021 - 11.2021
- Replenished inventory levels when necessary.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Organized stockroom shelves to maximize space efficiency.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Cleaned work areas regularly throughout shift.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
Team Member
Youngs Jersey Dairy
Yellow Springs, Ohio
02.2019 - 01.2021
- Greeted customers upon entering the store with friendly demeanor.
- Assessed company operations for compliance with safety standards.
- Rotated through series of different stations based on team needs.
- Maintained a clean and organized work area throughout shift.
- Maintained positive working relationship with fellow staff and management.
- Worked hard to learn required tasks quickly to maximize performance.
- Addressed customer needs, responding to specific requests.
- Collaborated with team members to achieve daily goals.
- Resolved customer issues promptly in a professional manner.
- Provided customer service support to ensure satisfaction.
Education
Bachelor of Science - Cyber Security
Trine University
Angola, IN06-2028
High School Diploma -
Greenon High School
Enon, OH05-2023
Skills
- Network security
- Vulnerability Assessment
- Risk assessment
- Technical Issue Resolution
- Incident response
- Data Interpretation
- Communication skills
- Customer service
- Team collaboration
- Critical thinking
- Time management
- Flexible schedule
- Adaptability and flexibility
- Leadership qualities
- Safety
- Computer skills
- Team building
- Equipment operation
- Positive attitude
Accomplishments
- Graduated with Honors from Greenon High School in 2023
- Received Science Seal & Citizenship Seal Upon Graduation
- Successfully Completed the required 148 Hours of training in the Ohio Peace Officer Training Commission, Full Service Basic Corrections Academy CBT 24-054 From October 18th-November 8th 2024
Affiliations
- Motorcycle Riding
- Playing video games
- Reading
- Solving Problems
- Helping Others
Timeline
Corrections Officer
Clark County Sheriff's Office
11.2023 - Current
Accessories Sales Associate
Ride 1 Powersports
12.2022 - 10.2023
Sales Associate
Dunhams Sports
05.2022 - 12.2022
Crew Team Member
FUSIAN
03.2021 - 11.2021
Team Member
Youngs Jersey Dairy
02.2019 - 01.2021
Bachelor of Science - Cyber Security
Trine University
High School Diploma -
Greenon High School
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