Dynamic customer service professional with extensive experience at Main Event Sports Bar & Grill, excelling in guest relations and cash handling. Proven ability to enhance satisfaction through effective communication and teamwork, while maintaining high sanitation standards. Recognized for optimizing operational flow during peak hours, ensuring a welcoming atmosphere for all guests.
Hi, I’m
Jayden Martin
Little Rock,AR
Summary
Overview
5
years of professional experience
Work History
Main Event Sports Bar & Grill
Hostess
08.2025 - Current
Job overview
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing guest flow and seating arrangements.
- Assisted in maintaining cleanliness and organization of dining areas.
- Collaborated with servers to coordinate timely service for guests.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Supported team during peak hours, contributing to smooth operational flow.
Kroger
Cashier
04.2023 - 07.2025
Job overview
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring satisfaction and loyalty.
- Collaborated with team members to streamline checkout operations.
- Trained new cashiers on operational procedures and customer service standards.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Baptist Health Medical Center
Janitorial Lead
04.2024 - 02.2025
Job overview
- Supervised daily janitorial operations to ensure cleanliness and safety standards.
- Trained and mentored team members on best practices for sanitation and equipment use.
- Conducted regular inspections of facilities to maintain high standards of hygiene.
- Collaborated with management to address maintenance issues promptly and effectively.
- Streamlined processes for reporting and resolving cleaning concerns within facilities.
Taco Bell
Customer Service Cashier
10.2020 - 02.2024
Job overview
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to optimize workflow during peak hours.
- Developed strategies to improve speed of service while maintaining quality standards.
- Accurately handled cash register transactions while providing excellent customer service.
Education
Little Rock Southwest HighLittle Rock, AR
High School Diploma
05-2022
University Overview
Skills
- Customer service
- Cash handling
- Point-of-sale operations
- Guest relations
- Team collaboration
- Sanitation standards
- Effective multitasking
- Detail-oriented
- Interactive communication skills
Timeline
Hostess
Main Event Sports Bar & Grill
08.2025 - Current
Janitorial Lead
Baptist Health Medical Center
04.2024 - 02.2025
Cashier
Kroger
04.2023 - 07.2025
Customer Service Cashier
Taco Bell
10.2020 - 02.2024
Little Rock Southwest High
High School Diploma