Results-driven professional with expertise in Customer Service and Logistics, enhanced by TSA experience in Security Operations and Regulatory Compliance. Skilled in strategic problem-solving and adaptability, promoting efficient resolutions in challenging environments. Committed to leveraging technical skills in collaborative settings to foster growth and innovation, driving success for teams and organizations.
Overview
7
7
years of professional experience
Work History
Armed Security Officer
CDC Chenega Security & Protective Services
Atlanta, GA
02.2026 - Current
Federal Facility Protection: Provide armed security services to safeguard federal government personnel, facilities, property, equipment, and sensitive materials against unauthorized access, theft, vandalism, and potential security threats.
Access Control & Identity Verification: Enforce established access control procedures by verifying credentials, screening employees and visitors, monitoring entry and exit points, and preventing unauthorized individuals from entering restricted areas.
Emergency Response & Incident Management: Respond to security incidents, alarms, disturbances, and emergency situations in accordance with established response protocols, prioritizing personnel safety and facility security.
Security Patrol & Surveillance: Conduct routine and directed patrols of assigned facilities, inspect security-sensitive areas, identify irregularities, and maintain a visible armed presence to deter criminal activity.
Regulatory Compliance & Policy Enforcement: Enforce applicable federal security regulations, facility directives, access restrictions, and standard operating procedures while maintaining professionalism and accountability.
Incident Reporting & Documentation: Prepare accurate daily activity logs, incident reports, patrol records, and security documentation to support operational continuity, supervisory review, and incident investigations.
Communication & Coordination: Maintain effective communication with security supervisors, fellow officers, government personnel, and emergency responders to report incidents, relay critical information, and coordinate appropriate responses.
Professional Judgment & Accountability: Exercise sound judgment, discretion, and professionalism while performing armed security duties in a high-responsibility federal environment.
Medical Logistics Specialist
U.S. Army Reserves
10.2021 - Current
Military Medical Supply Chain Management: Support medical logistics operations through the procurement, receipt, storage, distribution, and accountability of medical supplies, equipment, and mission-essential materials required to sustain military medical readiness.
Inventory Control & Asset Accountability: Maintain accurate accountability of medical supplies and equipment by monitoring inventory levels, reconciling stock records, identifying discrepancies, and supporting inventory inspections in accordance with military regulations.
Procurement & Requisition Management: Process and track medical supply requisitions, coordinate supply requests, and support purchasing activities to ensure the timely availability of essential medical resources.
Utilized the Defense Medical Logistics Standard Support (DMLSS) and (DCAM) systems to support supply transactions, inventory management, and logistical documentation.
Supply Distribution & Material Handling: Coordinate the receipt, inspection, storage, and issuance of medical supplies while ensuring proper handling, documentation, and compliance with established supply procedures.
Financial Accountability & Transaction Processing: Maintain procurement documentation, receipts, and payment-related records to support accurate financial tracking, transaction verification, and responsible stewardship of government resources.
Operational Readiness & Mission Support: Support unit readiness by helping ensure medical personnel have access to the supplies, equipment, and logistical resources necessary for training, operational requirements, and mission execution.
Regulatory Compliance & Quality Assurance: Follow Army supply policies, inventory control standards, and established medical logistics procedures to maintain accountability, operational efficiency, and inspection readiness.
Records Management & Data Accuracy: Maintain accurate supply records, inventory documentation, requisition histories, and transaction records to support audits, reporting requirements, and logistical decision-making.
Interdepartmental Coordination & Communication: Coordinate with military personnel, supply representatives, and unit leadership to resolve supply discrepancies, communicate resource requirements, and support efficient logistics operations.
Transportation Security Officer
Transportation Security Administration
12.2022 - 07.2025
National Security & Transportation Protection: Conducted federal aviation security screening operations to protect passengers, transportation personnel, and critical transportation infrastructure against potential threats, prohibited items, and unlawful interference.
Threat Detection & Security Assessment: Identified, evaluated, and resolved potential security threats through comprehensive screening procedures, behavioral observation, and the application of established threat detection protocols.
Advanced Security Screening Technology: Operated X-ray screening systems, Advanced Imaging Technology (AIT), walk-through metal detectors, handheld screening devices, and Explosives Trace Detection (ETD) equipment to identify potential security threats and prohibited materials.
Passenger Screening & Physical Inspections: Conducted passenger screening, pat-down searches, carry-on baggage inspections, and additional security checks while maintaining compliance with federal screening procedures and passenger safety standards.
Identity Verification & Access Control: Verified passenger identification and travel credentials, identified potential discrepancies, and enforced established security requirements to prevent unauthorized access to airport security checkpoints.
Federal Regulatory Compliance: Applied Transportation Security Administration security directives, standard operating procedures, and Department of Homeland Security regulations to maintain the integrity of federal aviation security operations.
Security Incident Response & Resolution: Responded to screening alarms, suspicious items, security concerns, and checkpoint irregularities by implementing established resolution procedures and escalating potential threats to appropriate personnel.
Risk Assessment & Situational Awareness: Maintained continuous awareness of passenger activity, checkpoint operations, and surrounding conditions to identify suspicious behavior, security vulnerabilities, and potential safety hazards.
Interagency Communication & Coordination: Communicated with supervisory personnel, fellow Transportation Security Officers, and appropriate airport security personnel to resolve screening concerns and maintain effective checkpoint operations.
Conflict Resolution & Public Interaction: Exercised professionalism, sound judgment, and effective communication when addressing passenger concerns, explaining screening requirements, and de-escalating potentially confrontational situations.
Operational Efficiency & Team Collaboration: Collaborated with screening teams to maintain orderly passenger flow, execute security procedures, and support efficient checkpoint operations without compromising established security standards.
Sensitive Security Information Protection: Maintained confidentiality and exercised discretion when handling security-sensitive procedures, operational information, and protected passenger information.
Team Member
McDonald's
05.2020 - 09.2021
Enhanced customer satisfaction by preparing quality food items efficiently.
Maintained accurate inventory records for stock management and accountability.
Resolved customer complaints promptly, ensuring a positive dining experience.
Collaborated with supervisors to address and resolve customer grievances effectively.
Created a welcoming atmosphere that improved overall customer experience.
Education
Associate of Applied Science - Interdisciplinary studies